Get matched with top window covering pros in Coltons Point, MD

"I've never purchased custom blinds before so I didn't quite know what it would cost. My wife and I purchased 15 custom shades (top-down bottom-up) and the total came in around the $4K mark. The sales consultant was very transparent with cost and helped us work through options and explained the outcome. She even gave us general interior design assistance and looked at carpet samples when that contractor arrived! There was an ordering issue for five of our windows. Once identified it didn't take more than a few hours to find a solution. They ended up re-ordering (rush delivery) the correct coverings and even though we technically paid less than we should have the company honored our original quote. It wasn't seamless but their service showed when things went wrong and that's what I'd expect. I'd hire them again."

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

I find joy in helping other fix or mend things that they cannot. I prioritize integrity and hard work, and would love to work with you!

"Great. Very professional, timely, and efficient. The windows never looked better."

"The windows were manufactured earlier than we expected and we were promptly contacted about installation. Although we were told the installation was scheduled for two days, the four man crew that arrived was able to finish in a single day! Each window was installed with the same consistency in quality and efficiency. Furthermore, the crew did an excellent job protecting our floors and furnishings in every room. When it comes to evaluating the installation crew, we couldn't be happier. Regarding price, we probably paid more than we should, but that's on us. We advise getting several other quotes first and then get Castle's quote. This will definitely help in your negotiating. The windows have definitely helped to eliminate draftiness in our home and helped to maintain a consistent temperature."

"They came and installed the windows last October, and I have not been too thrilled with the quality of the windows.  Bruce told me that I had a lifetime warranty, but was never given anything in writing.  I was never show how to operate these windows as swell.  As of right now, when you bring the window in to clean it, you have to be very careful so that the window does not fall off.  One of the windows did actually fall off as one of the clips would not allow me to push the window up or down.  I am now not able to operate that window without the window falling off. When they came back to inspect the work, I was told that they did not cap the base of that window correctly.  Because the window was not capped correctly there is water coming in.  They said they would cap the base of that window on my next install. They are coming back out today to fix the window that will not open without falling off and they said they will cap the base of the other window as well.  Bruce told me that I would not be charged for any of these problems.  When I spoke to the company they said there would be a charge as Bruce was no longer working there anymore.  I feel very strongly that I should not be charged for the capping of the window that they forgot to cap."

"Everything went fine and I'm very pleased with my blinds."

"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."

"The designers were very nice.  However, they only recommended/carried a litmit number of suppliers - few of which were in Indy.  The suppliers they carreid were also very expensive.  Even though I sent pictures, I found that I needed a designer that could come to the house and help find local suppliers for paints and material."

"His fabric prices are wholesale prices. If you have your own fabric, he will work with your fabric. He is awesome. He is very reliable and does all of the measurements, himself. He is incredibly patient. He offers: draperies, shears, valances, Roman shades, bedding, fabric at wholesale prices, mini blinds, verticals, shutters, cornices, cascades, and flags. He was absolutely delightful to deal with and very reliable. The product came out gorgeous. He went so far above and beyond with me it's almost embarrassing."