Get matched with top window pros in Frontenac, KS

"From start to finish my experience with Mad City windows was excellent, from calling to get an appointment for estimate, for measurement of windows and installation. Everyone was pleasant, knowledgeable and proficient. The windows were in stalled in one day with all the old windows and site cleaned. The windows look great. I am very happy with the entire procedure. From start to finish was 6 weeks."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"I filed my claim at 3am. I had a technician assigned to me at 7AM! The tech came the next day right in the appointed window. Mike was very polite fixed my electrical issue and even went out of his way to add an extra outlet in my garage for a small fee."

masonry, stone manufacturing, stone installation, complete home remodel, floor repair, ceiling repair, windows, doors, pressure washing, bobcat operator, landscaping

"Somehow our perception of right of the window didnt line up as we were looking at 2 different windows and downspout was not put where I wanted it. When Brad called after job was done I told him that the downspout was not where I wanted it and he corrected the misunderstanding and I am very pleased with the job. It was a pleasure working with Brad.
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"The salesperson was so thorough!  He really took me through all the options available and did not try to steer me in one direction.  There was great followup.  The windows I chose were a bit more pricey than I would have liked, but after installation, I have to say I got my money's worth.  Installation was timely and flawless, just one day to install all four windows.  They cleaned up after themselves beautifully and caused a minimum of stress and fuss, considering what they were doing.  All in all, a great experience.  I can recommend Sears with a clear conscience."

"Good service. They even did some art work on the windows. They have do some good work for us several times."