Get matched with top window pros in Saint Marys City, MD

"Egress Windows Fairfax installed an egress window in my basement and did a fantastic job. The window permits emergency evacuation from a room being converted into a bedroom. The reasonable cost of the egress window immediately raised the value of my home. To minimize damage to my yard and my neighbor’s yard the company manually dug the pit for the egress window to below the foundation line and beneath the foundation drainage pipe. I was very surprised to see a large sump pump pit installed below the foundation. The contractor explained that they do this as a service in the event of any future drainage issues it is quick and low cost to install a sump pump. Small stones filled the bottom of the pit. The contractor offered several options for pre-fabricated surrounds to line the pit. Every member of the crew of Egress Windows Fairfax knew their job and worked diligently. They only rested during their lunch time. At the end of the second day the job was completed and the soil was well graded around the new egress window. This is a company with long term employees who take pride in their work and who strive to satisfy their customer. I highly recommend the company."

"I was very happy with response from Eddis. He gave me a quote upfront and followed it up with an invoice via email. I paid him half at the beginning and another half when he came back to install the window. He was very professional and respectful of my house. I will definitely use A.R. Glass again if I have window repair needs."

Thank you for your interest in Fox Creek Builders, LLC. \nWe specialize in all types of insulated vinyl and cement siding systems, wood and vinyl energy star thermal windows, and architectural and traditional roof shingles. By using only premium materials, most of our work carries a lifetime warranty. \nWe now install Environmental Stoneworks cultured cut stone products. We have a wide variety of shapes colors and sizes from Natural Fieldstone to Quarry and Ledgestone.\nWhether you need insulated windows and siding before the cold weather sets in or a new roof before the next rainy season, call Fox Creek Builders, LLC. Our design team will provide you with a detailed analysis of your project with all product options and a firm cost estimate. We do this in a relaxed and professional manner with respect for your limited time. Our factory-trained installers will guarantee the best possible installation and maximize all manufacturers’ warranties.

"The crew was great and the windows are fantastic. We are very happy."

"Very disappointed! In mid- August we contracted with this firm to replace four large custom size windows- 2 triangles, and 2 trapezoids. They estimated completion in 4-6 weeks. It actually took over 13 weeks with several “tries”. Furthermore, this project ended on a sour note. Just a few days after final installation, I noticed the caulking was already bubbling - dozens of bubbles ¼ - to ½ inch in size. When the owner emailed me asking for referrals, I responded saying that we needed a follow up visit to fix the caulk. That was almost 2 weeks ago and I have not received a reply. The contract required 100% payment on the completion date. As the consumer, that left us helpless when this problem arose just days after 'completion'. In the future, with any home improvement, I will require a 5% hold back for 2-4 weeks in case problems arise. Is the job complete? Not in my mind as the caulk issue has not been fixed. It seems that I will need to handle this myself. The caulk looks awful! Was it a disaster? No but it did not go very well. Needless to say, with all the home improvement contractors in Northern Virginia, I will NOT use this firm again. I will describe this project from three angles. Client interaction: C- The sales rep did not care about the project. We had multiple cases where the glass arrived damaged or was the wrong size. After the first problem, I called the sales rep and he was of no help and never called again to check up. Do not expect this person to be of any help. I then focused on working with the owner and project coordinator. They do not communicate well or frequently. I always felt in the dark. And their response to issues is extremely slow. The attitude seems to be "it is what it is and things will happen when they happen". At one point the owner told me “sometimes things have to get worse before they get better”. Workmanship: B Overall the workers were the best part of the experience. They definitely knew their jobs and worked carefully (see below), skillfully, and quickly. They protected the work area and cleaned up well. They seemed to have adequate tools and skill. I believe the caulk bubbling was due to weather conditions (humidity at end of day, etc.). Hard to say this is exactly their fault. They did one thing wrong from my point of view. Our home exterior is cedar siding. One of the cedar jambs was installed with the rough side showing instead of the smooth side. All the others are smooth side out. Not a big issue but enough to keep them from an "A " rating. Safety: C The windows are fairly high up (10-18 feet) and we noted on the contract the need for special scaffolding. For the first installation attempt, the workers did not bring scaffolding and tried to do the job with a couple of 6 foot step ladders and one extension ladder. It was so dangerous we took pictures and emailed them to the owner. We seriously thought about asking them to stop the project. These windows weigh hundreds of pounds and standing on the very top of a step ladder to handle them is extremely risky. But it turned out they only had one good window to install that day. Two others were the wrong size and a third one was damaged. For the final installation, they came with proper scaffolding. This employer not only put his workers at risk, but put us at risk as well. We could have been held responsible had there been an accident on our property. Job safety was clearly not a priority."

"Glass impressions provided us with size and price options that best for our wants and needs. It was installed very efficiently. We love it, and it's perfect for our space!"

We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today! \n

"The work went as scheduled with some additional work done on 2 exterior windows that were leaking rain water when it rained causing interior damage to the walls."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"I have nothing but good things to say about New Image Elite. Price was good, workmanship was outstanding, customer service was awesome and windows were very nice. I highly recommend these guys!"