
Serving Las Vegas, NV and surrounding areas
Approved
In business since 2003
Free estimates
Credit card accepted
"The service went great! Charles and Mike are a great duo, setting everything up quickly and professionally. Their care and concern for my house was apparent as they setup corner guard so that they hoses didn't rub against the bannister. They also only brought as much hose into the house as they needed, and tied the hose to the bannister at the point where the hose should rest and not retract back into the van. Speaking of the van, the van contained its own clean water supply, dirty water receptacle, electrical power and suction. They didn't use any water or electricity from my house which would've been fine but the fact that their whole process is self-contained speaks to the professionalism of their outfit. Also, many times, the carpet cleaning apparatus of these truck is ridiculously loud, but in this case, it was one of the quieter machines that has ever parked in my driveway. Back to the actual carpet cleaning, after setup, Mike and Charles went right to work. The 4 step process started with a pre-treatment for spots, high traffic areas and then a general spraying of the entire carpet. Then the "pile lifter" went to work scrubbing the carpet and lifting the fibers, lifting the dirt, manicuring the carpet and really starting the cleaning process off right by opening up the carpets fibers for the steps to come. The "pile lifter" was the single item that convinced me to purchase the carpet cleaning service from J2 because: 1. Some carpet cleaners don't even use a scrubber, just chemicals, hot water and suction (and I've had inconsistent results with that method). 2. If they do use a scrubber it is a rotary type buffer that you see being used in public buildings to wax hallway floors (once again inconsistent results because it does scrub the carpet but tends to lay the carpet fibers down NOT opening them up for the hot water and suction deep clean part of the process). The "pile lifter" did its just spectacularly, revitalizing the carpet, breaking up any crusty parts of the carpet (little kids lived in this house before me) and opening up the carpet for the hot water and suction part of the process, which came next. Hot water was used in the proper amounts to capture all the remaining dirt and debris and to act as a medium for extracting said dirt from the carpet. Then the powerful suction was applied to the carpet evenly and quickly so that the water didn't settle and soak through too much. These guys were a well-oiled machine quickly following behind the other. The last step and one of the most important was the rake. While Charles was putting all of the equipment away in the truck and getting my paperwork ready, Mike was upstairs wearing slip-on booties on the freshly cleaned carpet and using a plastic-tined rake to do one final groom of the carpet. This step is key because it helps to make the carpet stand tall and dry as quickly as possible, makes the carpet as plush as possible once it dries and actually gets rid of that criss-cross pattern that you see after most carpet cleaning jobs, which to me symbolizes that the carpet will have a consistent feel and look after it dries. So maybe my experience was just normal for J2 cleaners and maybe I'm just a neat freak that pays way too much attention to detail but for $183 for 800 sq. ft. and for the quality design and execution of the carpet cleaning process, and the dramatic and stellar results, I don't think there is a better company out there in the LV valley. And I researched and talked to many of the highest rated companies on Angie's List before making the decision to go with J2 so I genuinely believe that and can see for myself that the service I received is second to none. J2 will be hired back for 2 more bedrooms, and the downstairs living areas. And considering how good they are with carpet, I'll probably hire them to scrub and seal my tile floors as well."





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