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"technician was affable and competent. however initial quote was outrageous and negotiate price still exorbitant, even taking into consideration of the day of the week. 1hpur labor and $30 worth of parts does not equal $ 374"

"We feel very fortunate to have found and been able to work with dRemodeling to renovate our kitchen and 2 bathrooms. Throughout the process we have been struck by the craftsmanship, attention to detail, excellent level of communication and clear desire to make us happy (“we just want to see you smile”) that we have experienced. All of the other 5 star reviews have aptly captured the experience that we did, so I will not go into as great detail as I normally would. The design process was easy – our designer asked pertinent questions that helped us hone our visions and thoughts into reality. We felt seen and heard, in terms of defining our wants, needs, finances, etc. Demolition was extremely fast, and the teams made sure to keep the house as clean as possible throughout the entire process. Each person who worked on our house demonstrated a dedication to quality, and whenever an issue arose, it was rapidly addressed and remedied. The workmanship is noteworthy. When it came down to the final punch list, and fixing the minor details (I tend to be fastidious and overly observant about the detail work), there was no issue, and the work was beautifully completed. The billing and payment process is comprehensive, very clearcut and very easy to understand and follow from the outset, which also made the experience seamless. I would like to mention that dRemodeling has a cleaning team that they have clean the areas that have not only been worked on but also impacted by the construction. We found that they are now offering the cleaning team as a separate service, called dReal Deal Clean. It was a no-brainer to sign up for future ongoing cleaning services, knowing that they have the same ownership, and high standards. We will unhesitatingly hire dRemodeling for any future remodeling needs."

"Great service"

"They did good no complaints so far. I'll let you know next month if I feel the same way."

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"Express Drains was the 2nd service I called. The first service tried but was unable to clear the drain. The first service said that I needed to call a company with a more powerful machine, an "eel". I then called Express Drains. Express Drains said that instead of using an eel which was the same type of machine but simply a bigger than that used by the previous company, they used a high pressure hose which would blast away the problem quickly. They came and they cleared the nasty, thick blockage in a short period of time. They left the area clean and I am extremely pleased!!! The photo is the drain "after" the cleaning!"

"Professional. Efficient. Got right to task and 30 minutes later he was done. Already recommended him to a friend."

"Dave was great! Fast and reliable service!"

"I had a very negative and unprofessional experience with Horizon Services. I signed a contract with them. When it was time to service my AC unit, they cancelled my appointment and rescheduled it, only to cancel and reschedule it again, and yet they did it again! They cancelled my AC maintenance appointment three times over nearly a month period. The scheduler kept cancelling the appointment a few minutes before the appointment time, which was very inconvenient for me because I had to be home every time they scheduled. After the third cancellation, I asked the scheduler to escalate the case to a supervisor which he told me he did. But the Horizon customer service manager never called me back. I called again and escalated again, still the Horizon customer service manager never called me back. I called at least twice after that and was told that my case was already escalated to a female manager, but still she never called me back. All I got from the Horizon phone operators was repeated empty promises that “someone will call you back in 12 hours, etc.” But they never called back to commit to either providing the AC maintenance service or cancelling my contract and refunding my money in full. What makes matters worse is that none of the Horizon Services phone operators who answered my repeated calls was able to transfer me to a manager to speak with in real time. These operators said that they could only “email the senior manager or the concern department”. What a disappointment, and what a lousy excuse to ignore a contracted customer. I truly regret hiring Horizon Service and signing a contract with them and I will never recommend them to anyone. The failure by Horizon Services to provide the AC maintenance per the contractual agreement (it’s now mid-summer and my aging AC unit was not serviced to date) and the fact that their customer service manager never bothered to respond to my repeated phone complaints speak volumes about the unprofessional way they have treated me."

"They were fantastic, job was done beautifully and in a timely manner. I would absolutely hire them again."