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"Pond Roofing replaced the roof on our single family home and installed a new gutter over our front porch. We could not be happier with the result! Nate Hileman, the Pond estimator assigned to our project, worked with us over a period of several weeks to plan the project, identify and address the issues that might arise with our 100-year-old home, and answer my numerous questions. During the removal of our old roof, and the installation of the new one, Pond Field Supervisors Juan Lemus and Robert Kern were on call to supervise, troubleshoot, and ensure the crew had what they needed, when they needed it, to complete the work. And the crew who did the actual work - I cannot say enough good things about them! Seven guys who worked liked beavers for two 12-hour days to get the job done and done right. To a one, they were professional, considerate, tireless, and endlessly patient with my questions and comments. An excellent experience for us all around!"

"The roof was replaced in a day and the gutters the next. The crew was in and out and all the interactions we had were pleasant on professional. We have a sunsail and it required them to install some anchors by doing some custom work included in the cost of the new roof. Everything went mostly according to plan other than needing to shift schedule due to weather. I would recommend their services to anyone."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"They were very responsive to my phone call, promptly went out to look at the roof and gave me a reasonable price. Some roofers would not return my call, others said it would take a month to get to the work. Andre at Springfield was flexible with me and responded to my texts and calls incredibly promptly. He acted like he wanted and valued my business. I would definitely use them to replace the entire set of roof shingles in a couple years."

"Roofing & More did an outstanding job, Chris & Tim are superior craftsmen installing a new front door and repairing water damage caused by the builders' poor installation. Their innovated threshold design should protect from damage for years and the new front door looks great and operates perfectly. They also did an amazing job replacing an old sliding glass patio door with a real single hinged door with windows. It looks so much better than a slider and the new installation was expertly insatlled."

"Terryâ s company installed an EPDM roof on our office building"

Esteam Roofer is a reliable provider of Fairfax roofing expertise, offering high-quality roof replacement services designed for specific homeowner needs. For issues ranging from aging shingles to weather damage, or desired upgrades, the experienced roofers in VA are ready to assist.\n\nThe foundation of Esteam Roofer rests on a commitment to exceptional roofing solutions. The company's journey began with a focus on providing durable and long-lasting roofs for homeowners in Fairfax and across VA.\n\nThroughout the years, our experienced roofers have successfully served many clients, safeguarding homes and enhancing their visual appeal through expert roofing services.\n\n\n\n\n

"After a flood in our finished basement, we contacted Chevy Chase Remodeling to fix some flood damage and, since we already had to do work in that living space, some remodeling. Overall, most of the work is spectacular. As part of the work we also asked them to finish our laundry room. The drywallers accidentally placed an extension cord behind the drywall but when my husband flagged the issue, they were good enough to come back and correct the situation by giving us access! To be clear, we did not anticipate that dealing with an extension cord would be considered "electrical work" nor did we imagine that their solution would be to wall it up or, when flagged, just cut a hole in the drywall and leave it. For the wiring to the Verizon box, there was enough leeway for a far more elegant solution that would have the majority of the wires behind the drywall without the need for the crew to have done anything more than to push the wires into an appropriate spot. No disconnects or special expertise required. Just a little common sense. See the pictures attached."

"Job was to widen driveway and replace area with chipping cement. Assessment was thorough and priced comparatively. Crewed was punctual, efficient and courteous. Job was completed on schedule. I highly recommend Skyline services and would used their services again (next assignment already lined up). I’m very pleased."

"I couldn't have been more pleased with Charm City Roofing. Home repairs, especially roof repairs were something I dreaded to think about. My experience with Charm City Roofing changed all of that. Starting with my point of contact Mac who did a WONDERFUL job explaining the process and providing a comprehensive step by step of how the installation of my replacement roof would be completed. My home currently has solar panels which needed to be removed before the installation of the new roof could begin, due to the slow response from the solar company this took over 4 months! Dispite this headache, while waiting for the removal the Charm City Roofing Team checked in with me periodically, maintained my tentative install date and continually assured me they would get the job done. The roof was completed as promised and I couldn't be more happy, the installers showed up on time! roof was completed in one business day! (Again as promised) Yard was cleaned up Completely of every material."