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"I hired this company to build an outdoor staircase with a wood handrail. I was told they have a three-week turnover time. Untrue. The person who bid the job also told me he would be the person doing the actual work. Also untrue. They farmed the project out to a subcontractor who. as I later found out, they had problems with in the past. The subcontractors were here a total of 3 hours a day, when they showed up at all. They built a set of crooked, uneven steps that did not start/stop where I requested. The handrail was set about 15" from the edge of the steps. It wobbled and was bowed in the middle. Eventually, Handyman connection sent a contractor down to fix the problems, but that was only after things got really ugly and an employee (Sarah) threatened to stop all construction at the site and leave me with a pile of materials in my yard, a gigantic mess, and no one to finish the project. Plus, I would have to pay the subcontractors, she said. I will NEVER hire Handyman Co again."

"They had to return to fix some poor workmanship and we had to have them remove unused materials and refund the money the charged us for them."