
Serving Allenspark, CO and surrounding areas
In business since 1980
Free estimates
Emergency services offered
"After discovering in September that our Napoleon gas fireplace insert was not working, I called several places and found a company whose tech said he was experienced in working on the Napoleon’s (had probably done about 10 this year) so we hired that company. The tech who came out was extremely cordial and easy to work with. However, after considerable time attempting to fix our fireplace, he said he was not able to get it working. I then turned to Gas Connection, a company who had worked on our fireplace previously but whose contact information I had misplaced, then finally found. I spoke on the phone with Doug, the man who was to come out to repair it (vs. just speaking with someone in the office), then scheduled an appointment. When he arrived to do the work, not only was he friendly and easy to work with, as the other tech had been, but in addition, he was a good and careful listener as I explained what the other tech said he had done; moreover, he was extremely knowledgeable and able to diagnose the problems, then competent to correct the two problems he had discovered, thus getting the fireplace to work. After he lit it, he also was very patient in waiting for me to turn it off and on as many times as I wanted so I could be sure it was fine. After he left, I thought of a couple of other issues that I was not clear about so I called him. He graciously returned both of my calls right away and did an excellent job answering my questions, plus told me to call back if I had additional ones. As a result of my experience with him and Gas Connection, I would highly recommend him for anyone who needs work on a gas fireplace."












