
Serving Alma, KS and surrounding areas
In business since 2005
Free estimates
Emergency services offered
"I used Blue Duck plumbing for several years for plumbing work at a business that I managed, and was always very impressed with the quality of their work and that they were consistently willing to back it up as needed. I value integrity in people and in the businesses that I work with, and it's something they'd repeatedly proven was a core part of their family owned business. Fortunately, I'd never had to use them personally... until late last night when I found my basement drains overflowing with raw sewage. Philip was the one who took my call and was at our house within 30 minutes, which was fantastic because sitting and watching raw sewage slowly filling your basement while you're waiting for a plumber is a little stressful. I appreciated him knowing that while it wasn't an emergency for him, it definitely was for us. Awesome response time. He was thorough in his evaluation of the problem, identified that we needed a part that we'd have to wait until today to pick up, and gave us a temporary resolution to get us through the night. He was back early this morning, got the part installed, and even did a little clean up work for us. He was also very patient in walking us through the problem, explaining the solution and talking through our options, answering our questions, and even making some suggestions on other things we might need to consider (our home is older and newer to us, so a lot of new things to learn). It's nice working with someone that you're confident is truly trying to assess and resolve your problem without the pressure of wondering if they're constantly trying to upsell you. Blue Duck is one of the few companies that I feel complete trust in, and it's clearly a business that takes a lot of pride in their customer service. I appreciate that as they've grown the business over the last few years, it's a standard that they have clearly continued to value."









