
Serving Alpharetta, GA and surrounding areas
Approved
In business since 2003
Free estimates
Warranties offered
"Disappointed. We have used DIxon previously and have recommended them to other family members to use. This was our last time using Dixon. Too much hassle and aggravation didn't make it worth the price difference.
There is no quality control or walk through of any supervisor prior to them showing up to collect a check. A crew (non English speaking) shows up, can't communicate, rework is necessary because wrong deck color was purchased, walls were not painted correct color, areas in closet and bathroom were not painted at all and ALOT of oversplash of white paint on the red brick exterior, driveway, etc. Crew initially was not respectful of the house (trash, drink containers, bathroom usage) or other workers in the house.
I feel they only corrected items at my fathers house because we had also contracted with them to do our exterior paint refresh as well. Same issues and this time an argument from the Quality Manager about all the white paint on our red brick exterior. He stated that it was the previous painters and essentially called me a liar. Only the trim, eves, doors, window surrounds, etc. were to be painted. Repairs were done shoddy and we requested they redo with the materials that were quoted, screens were not put back on the correct windows, windows are painted shut, shrubs were broken and damaged, etc.
This used to be a great company and service provider. They've painted two other houses and a barn of ours over the last 15 years all were great, but something is really lacking in their service approach at this point. Again, disappointing.
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