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"Everything went well, the process was pretty smooth, very good job as well as the price. No complaints at all."

"Do NOT use these guys! They are terrible. Hugo has abandoned my project, and we are about to begin the litigation them. Hugo is a terrible communicator to his clients and employees. The pool itself looks amazing (My wife and I designed it, not them). And the work, for the most part, was good! But there are things to finish (Correct the panel location, set up the pool panel and programming, set up our app on our phones to control the panel, pass gas test and final inspection) that he did not complete after daily messaging. Pool project started on 10/3/17...we signed a contract agreeing to 90days (Jan 3, 2018)...well here we are, April 25, 2018 with out the entire project completed. Hugo showed up yesterday (4/24/18) since is was the last day for him to complete the project before he breached it, and it was the first time he actually SAW THE POOL, and it was the first time that he has set foot here since November 14th, 2017, which also happens to be the last time he collected a check!! (weird, right?!) Over 5 months ago!!!!! He'll tell you that his crew showing up for the first time in over 8-weeks is his company “continuing to work on your property”. It's the second time his company disappeared for over 2 months during this project. All the problems we had here were directly from Hugo not being here and it was on me to do his job and make sure his employees he sent did the right thing. Perfect set-up for him, Right?! Here you are, paying him tens of thousands of dollars for a project he agreed to, and you end up having to hound him and beg him to finish it! He's unapologetic about everything. There were only 2-3 inspections that I wasn't here alone to do. That's not what i signed up for! I paid full price, I paid every time I was supposed to, and now I'm the one who has to sit and wait for the inspection?! In fact, today we failed our final inspection (for the 3rd time) because we failed the gas test, and the location of the pool panel isnt to code, and some of the pool equipment will have to be moved to provide the required "working space" around our main electrical panel. We'll we have a new contractor that will finish this up. And we'll do everything we can legally to collect what is owed to us by Hugo and his company. Word of advice: Make sure that final payment in the contract is AT LEAST 20% or more...or you wont see your project finished...for sure not by these guys. But the best advice would be DON'T USE THESE GUYS!"

"My wife and I worked with Joe to renovate our home in the South Bay. We basically tore everything down to the studs and did some reconfiguring of the interior, as well as redoing all plumbing and electrical. With Joe and his team, we transformed a home that hasn’t been renovated since the 60’s to the home of our dreams. We were referred to Joe by a trusted friend, and after a phone call with an overview of what our plans were, we met Joe in person at our home for an initial walkthrough. Both my wife and I were impressed with how thorough he was with details regarding the renovation; it was immediately obvious he was a master of his craft, with a vast amount of experience and knowledge in construction. More importantly, he’s down to earth and honest; his transparency was very much appreciated. Joe and his crew take pride in their work. He’d go above and beyond by suggesting certain looks or practical modifications to our original request; it often felt like he was renovating for himself! For the project, he provided a clearly marked timeline and walked us through all the options for both finished and unfinished materials. His encyclopedic knowledge of stores in the Bay Area saved us a lot of money, and we got exactly what we wanted to build our home with! Home renovation is never a easily forecasted task; there are many surprises or issues that come up. With Joe, we knew we were in good hands. When a challenge did come up, he made sure to explain the options to us and address it immediately. Communication is key in this process, and Joe excels at it - he’s very responsive by phone and text. His crew is polite and also share Joe’s willingness to educate and explain the process. All in all, we felt that Joe became a family friend in the construction business and have recommended him to multiple friends and family. If you are looking for top quality work, reasonable pricing, and a trustworthy expert, look no further than Joe Arielli and his team!"