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"Overall this project was a disaster. And it was never completed. After waiting over 13 weeks to get this bathroom shower project done (removal of tub and install new shower unit: sales indicated a one day job) the installers arrived (2/12) and did not finish the job. The next day, I received a call from the installer saying he could not finish the job and two new installers would finish the job. I called the project coordinator to find out what was going on. She knew nothing and said she would call back. An hour later I called her to ask what was going on and she indicated that the custom doors were not the correct size ordered (having waited months for this custom order). She indicated she would need to get back to me on when they would get a rush re-order. I spoke with their sales manager who had nothing to offer in the way of resolution or reassurance on this already horrible process. The new installers arrived late morning (2/13) and had to be introduced to the site. For the next 3 hours the installer re-installed a major portion of what the installer did the day before. He indicated walls were not square and the base was moving for the shower stall. They continued to work for five more hours. they damaged my front door, scratched the bathroom door, and chipped wall and doorframe paint. They put up a shower curtain for temporary use. I was put in contact with Chris Alexandre who said he would oversee the rest of the job. He informed me the corrected doors would take 3 weeks to arrive. He also agreed to take a discount off the project price due to all the problems and delays. At that time I paid them additional funds to the project and withheld funds for completion. He also said they would order a part to fix the damaged front door. I reached out again (3/6) about the status of the job and he indicated the doors were not in yet but that they would be coming out to fix the damaged door, The next day (3/7) another installer came but had the wrong part to fix the door. I reached out to Chris and he said he would have to look into what happened. A week later, I tried reaching out to Chris but he was not responding to phone calls or text messages or email. I tried to contact the owner, Josh Macmichael, and the office said he was a "silent owner" and I could not speak to him. On 3/15 I reached out to Chris one last time and he texted to say he no longer worked at the company and that he passed the job on to the owner Josh Macmichael, and that they would reach out to me on Monday. Monday late morning I called the office to speak to him and they said I could not speak to him. The office said the doors would arrive 4/14, another 4 weeks out. I said I did not accept this and demanded to speak to the owner. I told them he must call me. He finally called and knew very little about this whole process. He admitted he sub contracts workers. He asked me what I wanted at this point. I said to either get the job finished this week or since you already breached the contract I am terminating the project at this point. He called back and agreed to terminate the contract. This has been a horrible experience. The salesman promised things that were not attainable, the office staff did not communicate with installers, the installers were mostly non-English speaking so communication was difficult and I doubt they work for the company. I am looking to terminate all ties with this company. They do not belong on Angi's List."

"Really needed a new roof after this winter. These guys were knowledgeable and got me on their schedule relatively fast. Workmanship was high quality and the crew was extremely professional. Absolutely will call again when it is time to replace my siding. "

"Castle Builders are top notch! Professional team that cares about the work they do. Quality work and competitive pricing. Left the job site clean before leaving for the day. I highly recommend Castle Builders!"

"Simply Great! Jhaimes and his team repaired/replaced all my broken siding and dented metal flashing, drip edges and broken shingles in less than 5 hrs. Looks brand new! No mess to clean up after these professionals."

"Very professional and they did awesome work! Iâ d hire than again in a heart beat! And surely recommend them!"

"They did a good job and I have no complaints. They came back and cleaned up all the mess."

"Everything from the phone call to set up the appointment to the expected wait time for the job to be addressed to the completed project was handled in a professional yet friendly manner. The estimate was explained well and appropriate expectation was set as to the time involved to complete the project and when the job could be scheduled."

"Chris and Aaron worked with us to help figure out where the mildew smell was coming from. We just bought a house and the back bedroom smelled awful. They replied to our request for an estimate ASAP. We couldn't be happier with the service I received from them! We had some damaged siding and a leaky window that needed immediate attention. They responded quickly, assessed the situation thoroughly, and provided a clear, affordable estimate. Being a local company, they were able to schedule the repairs much faster than other companies I contacted. The work itself was top-notch; the siding looks seamless, and the window is now perfectly sealed. What truly impressed me was their trustworthiness. They were honest about the necessary repairs, didn't try to up-sell anything, and kept me informed throughout the entire process. If you're looking for a reliable, affordable, and talented siding company, we highly recommend them!"

"About a month ago, a young man from Power Home Remodeling - The Quality Assurance Manager, Alex P. came to my home to inspect the work one of his crews did on my home...they replaced all the gutters and trim...$9,000 worth of gutters/trim....He needed to get up into my attic space b/c I was told the only way to 'certify' the warranty was to see the work (soffits) from inside as well...he would not take NO for an answer....tells me again about certifying the warranty so finally, I let him up there...lo and behold he says he finds water damage...I look at what he sees and I can't say yes or no that it is exactly what he is telling me... He is very aggressive during his 'pitch' for a new roof...he says that as 'management' he can bundle the gutters and roof together...he writes all of this down on a piece of paper (which I am in possession of)...says he can do both jobs for $24,900...roof and gutters... He shows me the figures...I see it on paper...how much it would cost and its monthly payment...I speak with my wife and we decide to put $10k down...he says to me that $10k will come off the $24,900 once the financing is set...he writes all of this down right in front of me...tells me the $10k will come off the loan as a down payment ... THIS WAS A BOLD FACED LIE... At no time did he EVER say the cost of this project would be $34,000+...my paper work that he showed me, DID NOT have that figure on it...if it did...I would have said NO...he told me the entire project would be $24,900...not $34,900... Had I not looked at the financing paper when it came in, I would have never known I was deceived...at no time was the cost of both projects more than $24,900...I call the company to complain...I tell them what I have in front of me...the figures that were agreed upon by my wife and I and their man Alex P...all they can say is...you signed the agreement!!! Over and over this is what I am told...I ask for Alex P to call me and to this date (6/12/25) I have yet to hear from the guy. Why is that? He's the Quality Assurance Manager...the guy who told me b/c he is management, he can give me a better price...this companies practices are deceptive. Yup I signed the agreement but was told something totally different! I am happy with the product and work but come on...everything you read for reviews on this company is 100% accurate...from how they ended up at my home (doing work in the neighborhood...sure they were!) I just threw away $10k because of this companies deceptive practices!!!! And again, why hasn't Alex P called me back? B/c they got what they wanted and know they are wrong! I have received responses from the company and both responses DO NOT address the deceptive practices of their QA manager, Alex P...I know what I was told and what I was shown for a total price. They make it as if I am an idiot and am making this stuff up...I am not!!! I am not saying I am devoid of blame here b/c I trusted them and in the end, I was misled by this company!"