Get matched with top carpet repair, refasten, or stretchers in Andover, MA

"Outstanding - Told me all risks up front for repair. He called the Manufacturer to get history of product and technical advise , as the adhesive for this product was discontinued. Very meticulous and professional. Very pleased with the way he matched the repair area. I would highly recommend JBHunter."

"Tony at Carpet Elite did an excellent job stretching the carpet in our Master Bedroom and repairing a small hole that was caused by our dog. Tony was highly communicative and showed up when promised and completed the work as quoted. If you have damage to your carpet caused by a furry family friend Carpet Elite is the place to call."

"I have done a lot of home renovation projects in the past, and I wish ALL contractors were like Mike. From start to finish of this ENORMOUS project, Mike was amazing to work with. He showed up when he said he was going to show up, he responded promptly to emails and texts, and he remembered all of the little details that we discussed along the way. His estimate was accurate and included all of the components that we talked about, and then we made some adjustments to the original estimate, which were also perfectly captured. And on top of all that, his quote/estimate was one of the most reasonable ones that we received (and we got 6 quotes). He was so knowledgeable with the information and advice that he provided, and I had complete trust that he would do a superb job. We had to move out of the house while the work was ongoing. He kept in touch the entire time, providing updates regularly. I never doubted that things were going well and according to plan. He had a team of two additional guys and they were also very pleasant and very hard working. And the work that was done was unbelievable quality. It looks so beautiful - a complete transformation of the home! In addition to the flooring, we paid Mike to install new 6 inch baseboards, which was a great addition. I would recommend Mike and Universal Flooring to anyone who is considering new hardwood floors or any flooring work for that matter. We will certainly use him again in the future if ever needed. THANK YOU MIKE!!!"

"Vinyl was installed on Monday with no problems. Carpeting was installed on Tuesday, again with no problems. All floors were renailed to eliminate squeaks and loose floor boards. The carpeting in the study required moving and working around a large, heavy custom made computer desk. The owner's son conquered this obstacle with no problem! In all, everything went smoothly and efficiently."

"We own a historic home in Acton, and decided it was time to update the first floor with some new hardwood. Our home was originally built in ~1850 and had gone through several rehabs in the 19th and 20th century. The result of this piecemeal work was that each room on our first floor was on a different level, and these rooms were connected by a series of poorly designed transitions featuring a random collection of remnant carpet and tile. We wanted to tear all of this out, level the floors, and finally have a nice, even, single-level first floor tied together beautifully with high-character flooring. Our first call was to a local flooring store specialist who gave us the following terrifying assessment: the structure of the home was too old and the scope of the work was too great for him to even give us an estimate, so he politely declined to even get involved. It was in this nervous and anxious state that I reached out to Ed, who brought in his crew to do a full evaluation and put me immediately at ease. I knew exactly what I wanted in our home, and Ed listened carefully, paying specific attention to each of my many requirements. Unlike our first estimator, Ed and his team developed a plan to tackle the most challenging aspects of my project. He provided me with a fair and reasonable estimate, and highlighted the areas where there were some “unknowns” - where costs might run over due to surprises revealed during teardown and reconstruction. As Ed and I had expected and discussed, there were a LOT of obstacles on this project - some of the construction choices made by the previous rehabs made it necessary to reframe and rejoist the floors in the dining room and back hallway. Although this did represent additional expense, Ed was up front and honest with me about this expense, and presented me with alternative less-expensive options if I wanted to proceed differently. In the end my wife and I realized that we had a true professional working for us, and that our project must be “done right the first time” or we would never be truly satisfied with the result. It was in these challenging moments when it was obvious that Ed was the right man for our job. Imagine standing in your kitchen and staring down into your basement, because the dining room floor has been completely removed. In a moment like that, you want someone you really trust running your job - for me, Ed was and remains that guy! In the end, the project was completed on time and on budget for the original scope of work requested. Additional work requested was achieved quickly and on a reasonable budget - the total cost of the project including change requests was just about what we had expected to pay in the beginning. In total our project cost $26K - about $7.5K of that was spent on the actual hardwood flooring itself, which I purchased and paid for separately from a retailer specializing in antique floors. In the end, I paid Ed about $18.5K for the following list of work, which includes both his labor and materials: - Tear out ~1200 sqft of carpet, tile, and linoleum flooring - Remove several layers of unnecessary subfloor totaling perhaps an additional 1500 sqft - Complete reframing and rejoisting of dining room and back hallway, totaling perhaps 800-1000 sqft of complete rebuild - Leveling of entire first floor after rejoisting using fresh plywood subfloor Installation of 1200 sqft of solid hardwood floors using both glue and staples (“earthquake proof!”) - Rebuild and refinish 4 wooden steps leading to our garage - New baseboards installed throughout first floor - A series of miscellaneous small “finishing” projects - replacing sheet rock, cutting a new door and rehanging it, replacing some door trim, replacing one carpeted step in the dining room, etc. In addition to this work, Ed and his crew helped us with a few minor “favors” at no expense - helping us remove and the reinstall our washer/dryer, helping us throw away a piano we no longer wanted, etc. Aside from his work, I found Ed and his crew to be pleasant to work with - friendly, fun, honest, and easy to share a laugh. It made the whole experience much more positive overall and my wife and I were very comfortable having all of them in our home. I definitely will be hiring Ed for more work in the future. Thank you!"

"Gabriel and his dad showed up within one hour on a late saturday afternoon after the asdist gen contractor literally dropped the ball on the carpet installation appointment. Gabriel was professional pleasant and awesome. He got me a quick quote. He litetaaly made a nightmare into an easy solution. So anyone that says they cant get people to show up or work your mistaken. Gabriel was called on a late saurday and carpet was picked up and installed by tuesday. They are wonderful."

"Excellent work, done quickly. I felt comfortable that the work was being done right and by professionals."

"It went great Brian is very knowledgeable and very polite he was on time every time we met. He stopped through to check out the space gave me some great information since he was very knowledgeable about the floors and we had a nice extensive conversation about what the best solution was for me. I am very pleased with his work would Highly recommend"

"A godsend for those annoying jobs that are too random for a general contractor but too big to DIY (or you just aren't getting around to it!!). Joseph's team can solve a lot of problems. Not every problem, but I have yet to think of one they can't solve."

"He came out the same day. The service was amazing. There was a patch cut out of the carpet due to water damage. When he completed the job within an hour it looked brand new. I highly recommend him and his company."