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"the work hasn't been done yet"

"Chris Miller and his company destroyed my new patio! The sealer the morons used was an incorrect sealer - which only trapped water/moisture between my paver stones and the sealer, They look wet - don't they?...but they're not! It took literally close to 2 weeks to completely dry out or evaporate, if it didn't rain. But after a fresh rain - back to what you see in the photos. My patio looked diseased! (see attached photos). Many months went by going back and forth with no one showing for scheduled appointments. When they finally did show - what was their answer? ...to add more of the incorrect sealer -- twice more! So now, the morons tried to use a paint stripper, to get off the three thick layers of the incorrect sealer. Power washing that off, damaged my home's vinyl siding and firepit cover -- when the bits of stripper that flew off -- landed on my siding and firepit cover -- leaving permanent marks on my siding and multiple chip marks on my firepit cover, where it ate away the paint. The morons were negligent and incompetent in not covering part of my siding in the area being worked on, with simple plastic sheeting, or for my firepit cover, with a tarp. You never speak to the same people at the office more than twice - and different workers show up every time....when they do show. This all due to a very high employee turnover rate, with these workers having little to no experience. The owner, Chris Miller, is another incompetent boob, not caring at all regarding fixing the problems, or the customer's needs. He's all about the money -- just wants to get paid for a failed job! I honestly don't know how this company stays in business. They have yet to fix these issues with my siding or firepit cover, many months later, both which need to be replaced. I had to hire another company to fix my patio paver problem, which THEY DID, the first time. Do yourself a favor, and save yourself a lot of headaches -- hire someone else for your outdoor projects! See you in court."

"Great! They went above and beyond to make sure everything looked great!"

"Attributes - Promptness, Pricing, Quality work and highly personal. I hired Eric for a driveway culvert extension. He called me the day of my request and was at my house a couple days later to work up the quote. His quote was reasonable and he let us know he would be able to do the job within a week. It is quite rare these days to have anyone in the service industry do anything in a timely manner. Eric had the job completed within 10 days of our initial conversation. Very impressive!! His job was thorough and quite impressive. I recommend him to anyone that is interested in landscaping service in the Roanoke Valley area."

"The owner had great vision and outstanding suggestions. He was exceptionally professional, knowledgeable, and did an absolutely beautiful job which many neighbors have taken photos ofcas they walk pass our home."

"Nicolas and his team did a great job grading our yard! With an expert level understanding of complex drainage issues, Nicolas easily identified and fixed a long-standing problem. Our crawl space in finally water free. Thanks Nicolas!"

"I hired Miguel to build a patio in my backyard, and it turned out to be one of the worst decisions I’ve ever made. We agreed on a 30x14 paver design for $5,700, including all labor and materials. However, Miguel showed up with only 40 pavers anyone with common sense knows that’s nowhere near enough for a space that size. Because of his poor planning (or intentional deceit), I had to pay for an additional 40 pavers and agree to a last-minute change in design just to get the job done. In total, I ended up paying over $7,900 more than $2,000 over our original agreement and I still didn’t get the design we agreed upon. He also purchased rocks in colors we never discussed, which clashed with everything and forced me to spend even more money. His so called retainer wall was so poorly constructed that I had to hire a second contractor to fix it, costing me an additional $2,000. The final product? Mismatched, two toned pavers, rushed work, and shoddy craftsmanship. On top of that, Miguel had the audacity to charge me extra because his workers had to put in more hours all due to his own lack of preparation and failure to follow our agreement. His lack of professionalism, accountability, and honesty is appalling. I wouldn’t trust this man to build a sandcastle. What I’ve learned from this mess: never pay a contractor without getting an itemized list, double check the materials yourself, and don’t assume people will be honest just because they seem nice. If I had the time and energy, I’d take him to court. But truthfully, I believe karma will handle it because there’s no way good will come to someone who operates this deceitfully. Save yourself the money and stress — do not hire Miguel"

"I highly recommend West Wall. All around great service, Brian and his crew were very approachable and patient with us during construction. They kept the worksite clean everyday! We love the final result. We met with 4 other contractors and are extremely happy we chose West Wall! Thank you very much to Brian and his team for transforming our yard and making our vision come to life."

"It took a long time to find someone that would do landscaping for a smaller property. Reggie at Lindsay Lawn and Landscaping did a wonderful job! He communicated throughout the process from visiting for the estimate to proving expertise where to situate the new plants. I can’t thank him enough. Thank you!"

"It went smooth until the sky opened up and it poured. Antonio and his crew kept working and finished the project. Dedication like this is rare. I would hire again in a heartbeat"