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"If you speak to Joe by phone, he does not come out to the job site to sell you the HVAC unit. When you sign the estimate agreement, make sure he puts every detail of the job you need done, even though you emailed him or text him. The installers are sub-contractors and only go by what Joe tells them. Thus, in our situation, the condenser had to be moved from original location 8', which I text before the estimate was done. That was $675 more on top of estimate. The breakers for the unit were not to code and cost me an additional $450 to hire an electrician. The installers installed the unit knowing that the copper tubing from the inside unit to original copper tubing we had was much bigger and this could ruin our system over time and not function properly. This could have been changed out right then and there with install. This cost me an additional $1,100 after install as installer had to come back. According to the inspector, Iron Air should have paid for the breaker cost. "

"We are happy and staying cool"

"They are great!!!"

"Let's see, overpriced, mediocre work, up sells every little thing, poor communication, doesn't warranty brown sod laid like he states, takes money up front then drags out the job, not educated enough in this field of work just a money hawk, would never use again!"

"Excellent. Timely. Courteous and professional. Explained in layman's terms what was wrong, what needed repair, and how he was going to do it. I have a new handyman and home remodeling/maintenance man. Highly recommended!"

"Josh and his team showed up on time and completed the job in 2 days. We passed all our inspections the 1st time! After the job was completed we had several hard rain storms. There were no leaks visible which makes me extremely happy. I was able to renew our home insurance without issue. Josh even helped manage the materials and return unused product to help reduce the overall materials cost estimates. I will definitely be using him for future projects."

"They were friendly and kept me informed as they worked the project. They completed the work in a timely manner and clean up after themselves. I was very happy with the results and will definitely use them again!"

"Great service and price."

"I am not one to hurt any business, but I do not want anyone else going through what I did and reading more of their negative reviews on google, I feel the moral conscience to address this: If I could give this company ZERO stars, I would. Short answer: STAY AWAY & DO YOUR DUE DILIGENCE !!!! Here is the full scenario: I had LEO come out and give me an assessment on what can improve the air flow in the home, promising me the world and how everything will be done quick and they only work with top professionals and I will only see AIR PRO trucks outside my house as they do not subcontract to other companies. I paid the deposit and was told I will be called for a start date. This was on a Friday. On Monday morning a crew shows up unannounced, only one truck was from Air Pros, the other two were a subcontracting company JACK RABBIT. The guys came in to rip out my AC unit to start the job, only to leave it DISCONNECTED over night in the heat of summer (JULY). I was specifically told that would never happen. I was also informed BY THE ONSITE contractors that ONE. They are, in fact, a subcontractor hired by AIR PROS. and TWO. That there are issues working with the company, the managers not organized, and that AIR PROS were supposed to send another crew to help them so I would not be left without AC overnight. The next day three contractors came back to reinstall the AC and then had some fight with AIR PROS and they ALL left the site. I was then left with the AC connected back but not working properly and had to call another company (KALOS) to repair the damages (over $600 worth ). The manager, Terrance, took a day to get back to me only to blatantly lie and say that 50% of the job was complete. I had the contact for the contractors who confirmed that nothing was done towards the project other than rip out the AC and put it back (improperly BTW). Terrence then apologized and said they will refund me any amount I paid and will terminate the project. I have now waited nearly two weeks and have filed a claim with VISA to dispute the charges. Even though I will not pay for this financially, they caused a lot of grief and unnecessary stress. They not only screwed up on the project, they wanted to charge me for it still. I am lucky to have found another company whom are great and the difference in professionalism is NIGHT & DAY!!! Goodluck :)"