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"Roof installation. Went great. Realize easy process."

"We sadly signed up for a free estimate. Jon came on 8/16 and we were told by Jon a few times all we had to do was call in within 3 days and get our deposit back. I asked twice and my husband asked once he said "all we have to do is call and we will get our $100 back" Clearly not true. I called on the 3rd day 8/19 and spoke with a lady, i thought her name was gabby, but apparently they lied giving me that name she doesnt work there. I have no idea what her name was sadly I did not record the call. Was told my papers weren't put in it was no issue, my check would be mailed on Monday the next business day. Well a week later I get a call from financing stating they need signatures. Confused I was like we canceled and you all were supposedly mailing my check. Well low and behold apparently you can't cancel over the phone. So Jon lied multiple times and "gabby" lied when I called in. They cashed out check and our free estimate cost us $100. I was told the VP would call us back on 8/26. He finally called us on 8/29. We missed the call but called right back. Have tried calling today 8/30. When I called to cancel the service it was within my time period! Of course now it's out. Lesson learned! Don't trust them! When I called on 8/19 at 3:24pm the call lasted under 2 minutes, which it was very quick. Told them I needed to cancel an epoxy job, transferred me to some girl, I told her jon said all I had to do was call. she said up and went on about the papers not being filed yet and since it was friday and late the check wouldn't be mailed till monday. Never again."

"Paige helped us and she went above and beyond helping us. She was very knowledgeable about the products. We went back a couple of weeks later and again she was helping us. She is a very pleasant person. More people should have her work ethics."

"Just awful and lied from the start. My elderly mom who have some dementia and is legally blind had set up for them to replace her windows. Just days later here HVAC began to fail at the beginning of winter. I made sure from the start of her issue with heat that we may need to put a hold on her install. We had post dated a check and asked the rep not to deposit it until some $ had posted to her account. Have been keeping them informed and then today. Started getting nasty text from someone with the company. Made threats about putting a lien on her home if she didn’t pay the remainder as listed in the contract. This is before ANY work aside from the first rep and a contractor coming and doing a 2nd measurement. Even questioned my mom’s dementia in a text to me. ELDER ABUSE so be careful. Don’t let them do ANY WORK for u at all. I have contacted her lawyer as of today and let’s hope it gets sorted. Guess they want her with no heat but have her windows replaced."