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"Work went really well. They performed an exceptional work. Since the beginning of our business meets, they provided me with a clear ideas, proposal that would adjusted to my budget. Work was done in time, and all the staff members of the company were very responsible and respectful . I am very happy and satisfied with the outcome of the project. My kitchen looks great and is very functional. I will recommend the service of this company to my friends and family."

"To the entire team, please allow me to express my gratitude, appreciation and extreme satisfaction with your high quality work. We couldn’t be more pleased with the outcomes. The team was kind, professional and supportive throughout the entire process. We encountered a challenge with water intrusion from our basement door, and the team was flexible to accommodate troubleshooting with our basement waterproofing team, which allowed us to define the root cause and work to find a solution. The brief delay was unavoidable and the team repaired the area that required deconstruction quickly with high quality. They were also collaborative with our basement waterproofing vendor to ensure we maintained proper water protection. We absolutely recommend the Basement Remodeling team to anyone looking to create a beautiful basement space in their home. From start to finish we felt valued and were treated extraordinarily well."

"Great job. Knowledgeable and professional"

"Prompt service. We are very happy with the quality of work. We would hire them again."

"If I could give this company a 6 out of 5 stars I would! They did a fantastic job overhauling my mother's deck, back patio, fencing, and front portico. All of the work was absolutely essential for safety and structural reasons, and I'm so glad I chose OSSA to do the work. My mother has Alzheimer's, which presented additional issues, but the entire crew was incredibly kind, respectful, and understanding of the unique challenges they faced. They were responsive and kept me aware of everything regarding the job along the way. My mother is so pleased, and I have the peace of mind that all of her outdoor space is safe, beautiful, and accessible. I will be hiring OSSA to do some work in my own home, as I look to make necessary improvements in the future. I've told everyone I know how how wonderful they are. 6 out of 5 stars!"

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"Tunch, Alex, and his team did a great job with our remodel. They were on time in the mornings and did all they could every day. He provided pictures of items for us to choose from and we were also able to select from his showroom. They also came back to touch up some things we wanted. They did a great job and we're really happy with the results. We would definitely hire them again in the future."

"If you’re thinking about renovating your kitchen — stop searching and call Dorsa and Frank! Working with them (and their incredible team) was one of the best decisions we’ve made for our home. They completely transformed our kitchen, and the entire experience was smooth, stress-free, and even enjoyable! We were both working full-time throughout the project, and they handled absolutely everything. From design ideas to material selection to flawless execution, they took full ownership and made sure every detail was taken care of — all while keeping us updated and involved just enough to feel confident and excited. The final result? Stunning. Functional. Thoughtfully designed. Our kitchen now feels like it belongs in a magazine — and yet it perfectly fits our daily needs and personal style. Dorsa and Frank bring the rare combination of professionalism, creativity, and genuine care. Their team is respectful, skilled, and fast — and the quality of their work speaks for itself. If you’re even thinking about a renovation, trust me: you want these two on your side. We couldn’t recommend them more!"

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"The project was professionally executed both on quality and on budget. Alex is a top notch contractor."