Get matched with top tankless water heater repair pros in Ashby, MA

"Steven showed up and was able to repair our AC after two years of multiple repair companies that could not help. Everyone else said we had to replace when Steven was able to determine that it just needed a quick repair. He was professional and so pleasant. English is not our first language but he was so patient with us. Highly recommend!"

"They were on time and very professional. They worked on the problem for a few hours. After he said that he couldn't fix it he called someone he knew that he said had better equipment. When they came he said the problem was already fixed. I was forced to pay a service fee to that company when in fact the problem was already fixed. My problem, although it was fixed, is that the guy didn't know that he actually fixed it which led me to think he was unsure of what he was doing. I believe this was a unique incident but overall good experience."

"Could not be happier with the install of our new propane system. They were very easy to work with Quinn answered all my questions Doug and Bernie and I forget the other guys name were a pleasure to have in my house. They did the work and the Quoted amount of time. They handled all the inspections and permits with the town. Extremely happy with the level of service and would recommend to anybody looking for heating needs. Edit from 2 years ago?. The company still has not picked up old water heater and boiler. Have called a number of times to get this done. Vicki is extremely unpleasant to deal with. Rude. Has zero phone skills. Should really look into finding a new person to answer the phones. She was basically yelling at me for asking, follow up questions. And when I I said, why are you yelling? She said so you would know if I was yelling at you. But she definitely was yelling. I really hope those phone calls are recorded. They?ve got their money. So obviously the customer service ha"

"They were very quick response they did a great job, cleaning job responsible nice job, get the parts and did the job"

Gervais Plumbing Heating & Air Conditioning provides the best service in the region. Call us today, or submit the form and we will be in touch.

We’re dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize Water Heaters. We take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"The water heater replacement went really well but they haven’t called me when I wanted more services.  They went above and beyond to make it elevated in case my basement flooded again.  Two or three people came out."

"excellently
the navien was under warranty for parts.  
he came and replaced a part and that did not fix the issue.  He, then, contacted navien and confirmed with them that we needed a whole new machine.  
we paid him for the original work ,  he subtracted that cost from the final cost of putting in the replacement 
Once we got a hold of him, he was responsive
all in all, we were very pleased
"

"Excellent results. Chris is very conscientious and capable. Went out of his way to secure additional materials for the job, and to devise a simple solution for the water hammer valves."

"These guys are great! The man who came to estimate the job had a medical emergency after leaving our home leaving the company very short handed. His partner not only got the information from our site visit but got our job scheduled within a week! He also pointed out some very ergent safety issues with our flexible gas line installed in 2000, but also saw an issue with our water heater put in by a subcontractor from Columbia Gas. Not only was the water heater not installed properly putting our safety at risk then we found out it was NEVER inspected by the city! They showed up on time and completed the job on time within their quote. They cleaned up after the job and were pleasent and curteous. I would highly recommend this company to anyone wanting a plumbing job to be done without being taken to the cleaners."