Get matched with top fridge, freezer or ice maker repair or service pros in Ashley Falls, MA

"Super helpful"

Here at ACB, we do everything from demolition to whole house renovations.

"Punctual, were there when they said. Snowblower ran great."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"He quickly determined it was the heating element. He got the part and fixed it the same day. He was very professional and did a great job."

"After having to play phone tag with them, they scheduled me Then they forgot about the appointment When the tech finally came out 2 weeks later, he ran the washer without telling anybody Told me that I needed a new new water filter Proceeded to leave and I had to contact them after about two more weeks for them to set me up for the following week The following week came and on the day of my appointment they called me and said that they damaged the part so they can't do my appointment It's been 3 weeks since then and I contacted them to see what was up. I called them and left a voicemail and got no response. I texted them and got no response. I contacted GE and they are filing a complaint with this company. They also ship the part directly to me and are finding a new technician. Upon getting the serial number and model number for my appliance I discovered mold that has been there for a month because the tech never said he ran it. May need entire new washer. Not recommended."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

Locally owned & operated. Personal service for over 30 years serving Berkshire county. Wholesale and retail. Landlord discounts offered. Additional DBA - Alliance Appliance.

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"