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"On-time and efficient. Came out to quote and fixed on the spot. Needed to come back next day as new hardware was required for some closet doors. Excellent hire."

"Project went well. They replaced melted siding and reconnected the fence. It looks much better."

"Every part of our dealing with Window Nation was great. From the product quality, initial contact at Cleveland’s Home and Garden show to the sales appointment and through the install. All the reps we dealt with were informative, professional and courteous. The install of 10 windows, including a picture window that replaced 2 standard side by side windows, went without a problem. The installers were on time, worked throughout the work day, and thoroughly cleaned up before leaving. All in all a great experience and I would highly recommend them."

"Job completed quicker than expected and Quality of work is excellent"

"Would give no stars if that was possible!! Horrible customer service, poor craftmanship, never an apology when the job was done wrong. Took over a year to get a simple roof and siding job done....still not fully completed. Will not respond to messages. Crews could not communicate in English had to call a 3rd party person for translation. Left work site an absolute mess that we had to clean up. Every time something was mentioned that needed to be fixed had to fight and argue to get someone to come out and fix the issue, workers walked off the job leaving my house to be open to water damage with rain storm approaching, had to secure my house myself from water damage. Every time some one actually came out to try to fix a problem another problem was created. Careless working crew. All about the money but never a quality job. DO NOT USE THIS COMPANY BUYER BEWARE!!!"

"We couldn't be happier! Product is excellent and dramatically improved our garage. Everyone I dealt with at Miller Custom Exteriors was very friendly and professional, especially Jaron. There were no high pressure sales tactics, just an estimate and thorough explanation. The installers were very friendly and did excellent work, including cleaning up at the end of the job."

"We replaced 8 basement windows with glass block (a few with vents) and the process was GREAT! Tyson Williams and Anthony were our two installers and they were prompt, professional, very courteous, and friendly. They got all the work done, with clean up within 4 hours! We LOVE the new windows and SO glad we chose Glass Block Headquarters as our vendor. I would highly recommend them! Great product, amazing team, and outstanding customer service! Thanks team!"

"Purchasing windows for your home is serious business...and you will be spending serious money. I met with no less than four different window companies before making a final decision - that is a major investment in time, let me tell you. Some of those presentations were THREE hours long. In the end, it was a pretty obvious choice between two companies - Window Universe and one other unnamed company. That's when I checked out the online reviews...and then I visited the Window Universe office in Lakewood. From there, it was an easy decision. I can't recall reading a bad review. Usually you can find your 5-10% of customers who are unhappy with anything and everything...but those folks weren't out there. Everyone raved about Window Universe. And the salesmen were all so laid back and seemingly honest - they trusted the product and let it sell itself. I had heard the presentations from "the other guys" who had a price tag that was 4x the Window Universe price...and I just wasn't feeling it. I wasn't about to drop $30k on windows when WU offered a quality product with a lifetime warranty, as well. Fast forward to today...two days after the work was completed. Communication during the ordering and manufacturing process was fantastic (thank you, Ellie), and the guys that did the installation were top notch. I felt bad - they showed up early and stayed late - and never took a break or ate lunch. I felt compelled to bring donuts and to run to Starbuck's for a box of coffee to keep them going in the cold and rainy weather, but they didn't mind at all - they were like the Energizer Bunny. Laughing. So I'm very happy with the entire process...from the sales (Chad), to updates (Ellie), to all the guys that did the installation (there are too many names to mention - I wish I could remember everyone!). As I mentioned at the beginning of this review - ordering windows for an entire home is nerve-wracking...but Window Universe made it easy...and they really came through for us. 5-star review, for sure!"

"Everything exceeded expectations. From sales to installation, the experience was great. The windows are well made and attractive. There was no sales pressure and everything was explained. The installers were awesome. Polite, courteous, and professional, they worked quickly and quietly. They were very respectful of our property and cleaned up when the job was completed."

"Had a couple windows installed on Tues. June 20th. The screen on one was ripped, the installer said they would put a order in right away and have it out this week. There was no signoff's on work. Some of the caulk jobs around the windows are a little sub-par for my liking. Not the best quality work. Called the office for clarification on when my screen would be here this week. They had no knowledge of it, and it had to be ordered. Now it'll be July 8th before they can get out here. Had used their competitor (Hansons) for my last house. The comparison between the two is much different. Will probably go back to Hansons for the rest of the house here."