
Serving Baldwinsville, NY and surrounding areas
Approved
In business since 2005
Free estimates
Emergency services offered
"Pros: (1) Good Salesman, friendly. Provided best price of the 3 quotes I received. (2) The install crew was prompt, friendly and all worked hard. (3) Roof looks very good, with nice lines (4) Product comes from a reputable company (Erie Materials) (5) Good clean up by roofers. Cons: (1) Several items were broken or damaged on the home ((Outside garage light, lounge chair, five window screens, mailbox, aluminum siding had some damage and some siding was never reinstalled correctly so now it's loose)) ((Didn't notice most of these till over a week later when I had a day off)) (2) No mention was made of these during install and not noticed till after job completed and paid for. (3) Stripping the roof caused a great deal of dirt and debris in the attic (which was very clean) we would have appreciated advanced notice by someone to tarp everything. (Several hour cleanup on our part) (4) This is important: Picture provided by salesman of color of roof did not match actual roof color so we thought we had wrong shingles. (5) I called Roofing Manager to discuss and he was a bit terse and bothered that I kept trying to finish my sentences. And No, I wasn't angry, just concerned. (6) Roofing Manager said they would bring 2 types of shingles to house to show us we had the right material but never did. (7) Called Salesman about issue and he said he would get back with us but never did. We haven't heard from anybody since. (8) Flat roof section is starting to curl. Final Point: Roof looks good, we like it but not the exact color we wanted. We would have appreciated openness by workers for the damage and common courtesy by the Manger or Sales in addressing our concerns. But, once they got their money, it was, adios amigo."





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