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"Great work."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Overall, I would say I'm 80 percent satisfied with the work performed by US Granite Marble Inc. It appears that they order one slab for my kitchen job, but it was not enough. One kitchen cabinet was moved to compensate for one countertop not being long enough. As a result, it exposed a little more than a half inch of sheet rock that had never been painted and a gap in my floor tile that had originally been covered with the bottom cabinet molding. Upon completion, they moved my refrigerator over to cover this imperfection. I was asked whether they could bring the large slabs through my garage instead of the front door. I have a pantry connected to my garage...so there is a pantry door and a garage door. Working in my office I noticed a large fly come into the room and when I went to the kitchen they had both the garage door and pantry door open letting in not only bugs but heat from outside on a high humidity day. I closed the pantry door and as long as I was in the kitchen they would close the door behind themselves. After they left for the day, I noticed that my air condition was not cutting off as usual. Checking the thermostat, I realized that they had dropped the temperature in my house to compensate for them leaving both doors open. The next day the owner stopped by to view and address my concerns. He tried to make what appeared to be excuses for the movement of my cabinet. He stated "I'm noy saying they moved the cabinet, but if they did, I'll find out why. Now the owner is the one who measured my kitchen project and if he had noticed and/or seen the gap I believe he would have noted it or brought it to my attention that his company would not be liable for this discrepancy. It's been a week, and the owner has not followed up with me to resolve this issue."

"Great job/customer service. I removed a dbl sink (large and small) replace with new large one bowl sink and faucet and cutting granite. Louis and team were great!! Came in went over what was to be done, got right to work measuring and demo the old sink. There was a good amount of dust from cutting the granite, they did a great job cleaning up. The plumber, Retilo was wonderful also. I had a slow leak which i didnt know. he showed me, and replaced the fitting for it (addtl cost but small). He re hooked the garbage disposal made sure everything was working properly. Although they were fast workers (probably because they do this so often) they took time to answer my questions and made sure i understood the installation process. My sink looks awesome, looks like it was put in originally, would never know it was changed. I recommend them 100%"

"OMG! Luis and his crew were absolutely incredible. Luis communicated daily during the project, sometimes multiple calls or texts a day. He gave a very detailed line-item proposal, discussed less expensive alternatives, he had a vision and a timeline. He completed our new flooring ahead of schedule, which was great because we rented an Airbnb to avoid our dogs from going crazy, and we were able to move back in quicker. Fantastic job with our new deck, new concrete patio and walkways. It’s hard to find good contractors. We’ve had our fair share of less than stellar contractors, but Luis and his team at DMV Pro Services exceeded our expectations and went above and beyond to make sure every last detail was addressed. He even hired a cleaning crew to clean the inside of our home- we didn’t ask for it, but we sure appreciate it. Luis runs a tight ship and he’s able to offer better quotes because he takes the time to really dig into the costs for materials and time. I can’t say enough good things about him. We will be hiring him again soon. You should definitely give him a call to discuss your next project!!"

"S&J is a great company to work with. We hired them to install ceiling fans. The technicians were polite, professional and kind. We highly recommend this company."

"The work was done efficiently and quickly in the time frame given at time of the estimate. All subcontractors were skilled in their crafts which led to an outstanding finished product."

"Superb! My first remodeling experience. Jim Graves and his team flawlessly managed the entire process from estimate to design to demolition to "build". First rate team for every effort. Jim was engaged at every step of the way, and the foreman was experienced, hard-working, professional, and communicative. Honest, transparent & understandable pricing, and most of all - they know the work. Jim has over 40 years of experience, and it is evident in the pride he takes in his projects. Overall, great pros to work with. I would unhesitatingly use them again!"

"Remodel now did a fantastic job with my bathroom. From Reggie who can an presented the plan. I like it when a person knows their job. The receptionist Misty so sweet handle you with special care. The workers can in very professional, My bathroom looks like it is straight out of magazine . I am soooo. Happy with my new bathroom"

"Roy was great! He was super responsive and came to my house quickly to give me a quote. Was able to come a few days later to complete the work."