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"The professional was so helpful with my door problem! He was very knowledgeable and professional."

"The installation of the door was done well; however, the work area was not adequately protected (no floor protection) and a crowbar was dropped on my new hardwood floor and put a gash in the floor. There was also a communication issue between the sales department and the installers on putting on new break metal around the outside of the door. Yes I would use them again but I would confirm everything with the installers before the start and I would make sure they prep the area to protect the property."

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Did an excellent job. I would recommend him for any job you want done."

"If you don't hire Mr. Anderson, then you are missing out on very compendant, efficient professional. He is very knowledgeable and provides excellant service. His attention to detail is of high quality. There were alot of "teachable moments", he answered all of my enouramous questions ."

"Jeff was very helpful with design and suggesting new options to fit my budget. Jose is a very skilled worker who was also very friendly with my family and even helped me clean up a tree from recent storm damage. Already hired for another project."

"We wanted to update our kitchen for a more modern look and Juan delivered during each step of the process. From the floor, the new lighting install, and down to the backsplash, Juan consulted us for our options and even provided cost saving alternatives to our initial choices. Would recommend for larger projects. Is receptive to changes and can be contacted for issues after all is said and done."

"Very pleasant and knowledgeable contractor. Came on time. J & W know all about the bricks..and yes I would use them and recommend them to friends! 👍 job😍😀"

"I hired ATN to do extensive work in my basement: remediating water damage, building bookshelves, reconfiguring a laundry area, and gutting and rebuilding a full bath. First of all, the quality of their work was excellent. Willie and his team do not cut corners, do not take short cuts, and approach every task from drywall to tiling to fixture installation with attention to detail. The finished product was breathtaking and everything I had dreamed up. I have hired many professionals through the years, but what set ATN apart from every other professional I’ve work with was their RELIABILITY, INTEGRITY, AND COMMUNICATION. Reliability: Willie showed up on time to the minute for the estimate, whereas the other 4 estimates we got came late or at staggered times in a several hour window. This reliability continued throughout the weeks of work, as Willie and his team showed up promptly to begin work at 8am every morning. He had the same dedicated team every day, and ATN works only on YOUR project until it’s done. He was the only contractor who we got an estimate from who offered this approach, and it made a huge difference. Integrity: Willie was a lifesaver when he discovered, a week into work, that the waterproofing system that another company had installed recently did a subpar job. I think other contractors would have looked the other way and continued their work, but Willie brought the issue to my attention, explained why he thought the work was not done properly and even advocated for us when an employee from that company came over to check it out. He did all this knowing that fixing the waterproofing issues would delay his work, but he did it because he has the utmost integrity. Ultimately, with Willie’s help, we got the waterproofing company to tear out the entire system and redo it from scratch. I can’t thank ATN enough for this. Communication: So important on a big project! Willie communicated promptly on any issue that arose through text, email and face to face. As many hiccups arose (termites, unforeseen electrical and plumbing problems), Willie was excellent at explaining each issue in an understandable way, proposing various solutions, and being transparent about any revisions to the price and timeline. Not only is Willie a great communicator, but he’s also just a super friendly guy, former military and proud dad and granddad. My husband says he wants to be Willie when he grows up :) Highly recommend ATN!"

"We hired ROI Construction for replacement windows and were satisfied overall. They were open to price negotiation (we had competing bids) and flexible on scope, we added shutters at a reasonable cost. One install issue came up, but they resolved it within a couple weeks. Communication was steady throughout. Would definitely consider working with them again."