Get matched with top swimming pool cleaner and maintainers in Bandera, TX

"Hired the contractor to resurface a swimming pool and replace tile. The concrete that was installed is not leveled, so when it rains, water flows in the opposite direction and it ponds. After the contractor was not in the site anymore, we had other six different contractors see the pool and they agree the work is shoddy and subpar. When doing power washing the contractor damaged a coil from the AC system, and here is a pool vacuum missing and a patio chair."

"They are really pros. No waiting weeks for results."

"Think twice before hiring this company. This review is based on how we were treated by the owner Donnie Ferguson. We hired Diamond Decks to install a patio cover in our backyard. The cover is beautiful. The material matches the house and the craftmanship of the fireplace, roof and woodwork are exactly what we wanted. Here’s where it all went wrong. The last job was to stain the concrete both existing and the new walkway we had them install. The crew did not power wash the 10-year-old concrete before staining. We contacted the project manager right away and asked why they were not power washing and he said the crew didn’t think it needed power washed. Ten years of dirt and they didn’t think it needed power washed? Prior to staining, the crew put samples of the color on the concrete and asked for approval of the color. They didn’t wait for the stain to dry but had us sign off on the color while it was wet. The certificate we signed says “Do not sign this certificate until all services have been satisfactorily performed and material supplied or goods received and found satisfactory.” Despite this warning they had us sign the certificate prior to the stain and seal being applied. Let me also point out that no one asked us what we wanted the stain to look like or guided us in any way to get the look we wanted. The stain looked nothing like we wanted so they came back and applied another color and seal and made it worse. We reached out to Donnie and let him know we were not happy with the stain. His resolution was to charge us another $10,000 to do an overlay on the two patios and then apply another stain. Donnie believed it was the old concrete that was the problem and thought we needed an overlay. We received quotes from two other companies to fix the stain. Neither company thought we needed an overlay. Instead they would remove the seal and stain and reapply the color we wanted. We again reached out to Donnie and respectfully asked for a reduction in our final payment of $7500 to fix the concrete stain. This was his reply: Absolutely not. We are experts and what we do and the color selection you picked does not need multiple coats. I do not care who you are getting your false information from. And you cannot remove foot print and terrible texture work that is in the concrete work we did not pour. The imperfections would be difficult for anyone to see because they are enhanced once the color and sealer are applied. This has one of the best sealer you can use and this is specifically why the form says DO NOT SIGN THIS FORM Unless you approve the color. It’s not an easy product to strip off hence the reason it last much longer and that’s why we use it. The balance owed is now past due $41628. I will need payment in full by the end of day or I will need to notify the attorneys that the contract breach is made. You’ve signed all the paperwork we asked of you and now you wanna insult us by telling us you want us to refund money cause you don’t like what you selected. This is the owner of the company, threatening, insulting and hostile. We of course were not in breach of contract and he knew it. They had just completed the work seven days ago. Again, think twice about hiring this company. They showed a total lack of concern about our dissatisfaction and blaming us for the results of the concrete stain. I will say that Casey, the project manager, was always professional and showed empathy for our concerns."

"Scott Birdseye and his crew did an outstanding job rebuilding our deck and pergola on our back porch. Scott is very honest, hard working and reliable. They were a pleasure to work with and I would highly recommend him to anyone."

"Our deck looks AMAZING! Superb job. Justin listened to our vision and made our deck dreams come true. Chris’s crew were a phenomenal team, true artisans. Extremely knowledgeable in carpentry and took their time to ensure every detail was perfect. They were always on time and kept the yard and work space very clean. We loved that we only paid a small deposit up front and then remainder upon completion. We highly recommend All Pro Decks and Patios!"

"It went well through all the stages of making our pool."

"Great customer service"

"Terrible. Do not trust this contractor. Substandard work throughout (collapsing bedroom ceiling after framing and drywall was applied to enlarge the bedroom), very poor quality painting, dangerous and shoddy electrical work in my attic, and the contractor failed to repair the damage his debris bin caused to my asphalt driveway. Absolutely terrible experience. Sadly, the VA Regional Office in Houston paid him in full and denied me the opportunity to contest his outright lies about the asphalt damage. I shudder to think what happens to my fellow disabled Veterans who lack the background I have in electrical work, painting, etc. when this contractor does VA funded remodeling in their homes. I’ve had to involve VA Headquarters in Washington DC on these issues. I am a longtime Veterans advocate. David K Winnett, Jr. Captain, USMC (Ret.) 100% Disabled Veteran (Paraplegic) Programmatic Review Panelist for Congressionally Directed Medical Research Programs (CDMRP) Advocate, Veterans for Common Sense"