Get matched with top sump pump or interior foundation drains installers in Barnstead, NH

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"Joe,James and Bobby did an excellent job replacing the sump pump And drains. My husband and I were so impressed with their abilities and how hard working they were. I would highly recommend Ground works Manchester to anyone who needs the same work done. Thanks to all the gentlemen for their professionalism and work ethic"

"They did excellent work and the problem has been resolved"

"Great people to work with."

"Zach from action was great, he was very professional, friendly and efficient, and did great work. I would 100% use action again based on my experience with Zach and the quality of work."

"None"

"Great job, furnace has been running strong with no issue, and he is a great guy to work with."

"Install was scheduled for 9:30 EST 12/22/2025. At approx10:30am called to inquire as to his status. He told me he was 10 mins away. He arrived an hour later. He was somewhat agitated on arrival. We together unboxed the new faucet and he examined the existing functional kitchen faucet. The system in place was result of new construction in 2017.He raised no concerns about new product quality or concerns about getting the job done. He was at the job approx. 2 hours and I was present close by throughout. After approx. one hour he became more and more agitated. He asked me to show him the basement as he "needed more length" to hook up the product. No changes took place in the basement. Shortly thereafter he announced the new product was "cheap" and suddenly "fell apart". He became agitated and told me the only option was to return the product and that he now had to replace the previous existing faucet. At this time on my exam noted one of the water hoses on the new product was no longer functional. There was a short extension on the other hose which I commented seemed to imply he had realized the new product hoses were too short. He quickly took off that extension and put it in his pocket, reiterated the new product was "junk". When done he asked me for 500$ for the two hours work and left. On my further exam of the new faucet after he left was clear he had been trying to stretch these short hoses to the point of damaging beyond repair both (please see pics) hoses. It was obvious all of this could have been avoided by adding extensions from the start. The under sink area would have easily accommodated this. In retrospect I am sorry I paid him. But, I am elderly, live on a rural dead end dirt road and just needed him out of the house. It is why I use a company like Angi to hopefully have some screening responsibility. Follow up communication has been difficult during the holidays. Ultimately I did speak with him. He continued to be dismissive and challenged me to seek legal recourse. I questioned his agitation that day. I asked if he had been drinking (both my parents were heavy drinkers and I regret not following that suspicion that day). He did not deny just replying "If you are so smart why didn't you do the job yourself". I told him that is why I strive to employ reputable contractors, always."

"All I needed was a replacement for a broken, rusted toilet flange that was set in cast iron. The technician was very professional, and the quality of the work was excellent—I could never have done it myself. I gave 4 stars instead of 5 only because of the cost ($650). To be fair, I didn’t get any other estimates, but it did seem a bit expensive for a job that took only one hour."

"Great service! Emergency service and done within the day!"