Get matched with top doors (exterior) installers and replacers in Bassett, VA

"Got back to me quickly but couldn?t help me because I didn?t purchase my exterior front door from them"

"Nice job...they had to chisel out some of the concrete to fit the door just right at the bottom..you would never know they were there..mixed cement and built up the area..looks good"

"Hello, My name is Phil Carr-Jones, I am reviewing my experience of working with and building my own kitchen, using cabinets and doors from Arkansas Wood Door. While I am an Episcopal Priest, it turns out I get to do a lot of things they don't teach you in seminary. Over the years, I have had to get fairly skilled in all the trades, including, no surprise, carpentry. But I am by no means an expert. For instance, I employed a retired carpenter to help out with the crown molding and other trim. Apart from that though, this is all my and my wife's work. So let me state up front, Arkansas Wood Doors is the go to place for the DIY’er who is thinking of remodeling their own kitchen. Here's why: I searched the web for months, literally doing comparisons and research on flat pack rta cabinets. I went to the big box store for a design and pricing in their three lines of cabinets, and I went in for a consult with a small custom shop in my area. Here's what I found. 99 outof 100 rta cabinet companies have their product made in china which means the standards for formaldehyde are going to be as fishy as they smell, plus you can only get cabinets in fixed sizes so if you looking to eeck out every last inch of space you're going to lose a lot and you'll be using a lot of filler strips wasting what could have been useful storage. If you want to go custom, then you only have less than a handful of online options, companies that will make to order in any dimension. For instance, I only wanted an 8 inches deep spice cabinet to allow for greater working room over the counter. My wife and I are pretty serious about cooking from pastries to mains and sides. We want a very serious kitchen. Plus, I'll tall so I needed the room. In any case, if you want something custom your choices online are limited. The big box stores don't really do custom and are just as limited in their options as are the online rta places. Most online rtas offer far cheaply made boxes with construction methods less sturdy. I have found that if I buy cheap, I shouldnt expect my kitchen to hold up past a few years. The finish will fade. The drawers will warp. The joints will open up. The big box stores basically offer the same thing, too. When I go to a big box store to buy something, I do it knowing I probably willl get a year out of it, whether that’s a lawn chair of a power tool. I mean when was the last time you regretting spending too much money on a better grade of power tool? So if you want quality, a better and safer grade building material and much wider choices in sizing then your basically down to three or four options. I went with Arkansas Wood Door and am completely pleased and impressed by the experience. Now I could have spent twice what I did and gone to a small custom shop and gotten the same thing, but I am in to saving money and frankly I enjoy the challenge. AWD worked with me directly. Working up the order and getting the plan for each box just right. If you have never designed and built a kitchen before, there are plenty of tips and guidance on the web and I recommend you heartily research all of the aspects and complications involved. I hit a couple of unexpected bumps. But more about that below. So do your research. For instance you can save a lot of money by building the plinths yourself and only order squared off boxes without the toe kick. By making the platform on which you place the lower cabinets first, you can get that plumb and level, so throwing up the boxes is a breeze. And again, the cabinets are also less expense, a complete all around win. AWD uses an easy system for matching up box parts so assembly was easy. No special tools required. Given the many parts and I used a mix of frameless and face framed cabinets, there was a moment or two when in amongst all the materials I got nervous about having everything I needed, but low and behold, all was right there in the end. I also recommend the concept from French cooking "mis en place" that is have all your ingredients in place and all your tools where you need them before starting out. Also, it was a lot easier to work with my wife than doing it alone, but I did a few by myself and so if that is your only option than you should have no problem. I've assembled a lot of cheaper Swedish flat packed furniture in my day, and the quality and sturdiness of AWD leaves no doubt about how long these will last. Just rock solid. Great thing about AWD is the cost to quality ratio. Cant beat it. Which also means if you make a mistake the replacement is so reasonable it becomes not big deal. I mis-measured one box and so I needed to order the right size. Worked out fine, but that was because AWD had an incredibly fast turn around. The other few reliable companies are several weeks to months. And these other places are crazy expensive. And in truth, the other companies are a complete rip off on trim and accessories. AWD pricing was so amenable that my mistakes cost me so little in comparison with what I was saving. So there's a built in confidence for the first timer. Also AWD made one mistake on the placement of a hinge in two doors. They immediately and without question remade them and sent them out in under ten days. You just can't get that service anywhere in the custom cabinet world. It was so affordable I upgraded on one side to black walnut. Trying doing that at the other quality shops. The quality of the roll out drawers and top drawer boxes is superb and the hinges and under-mount sliders are top grade excellent. The hardware was the easiest part frankly. Their system, for lining up the hardware is just so easy. Drill driver is all you need as the placement is already leveled for you. SO: high end quality custom built cabinets, superior custom support, fastest turnaround in the marketplace, most affordable pricing out there, excellent hardware, and oh yeah, I almost forget, color choices. They offer complete line of lacquer - just pick a SW color and they'll match it. SO completely and truly custom for a fraction of cost without sacrificing any quality. The Rev. Philip Carr-Jones"

"Ferguson Home Improvements did a fantastic job.  All the work that needed to get done, was finished beyond my expectations.  The workers were very friendly.  The job took a little longer that expected, but Ferguson Home Improvements were not at fault, the weather played a major factor with the deck stain and door installation.  At the time the work was getting done, we received a lot of rain and storms.  All in all, I would highly recommend Ferguson Home Improvements. 
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"All went well.  They thought they would have to order the panels, but they found they had them in the warehouse.  They were installed the next day."

"The work was excellent. Brian McCracken performed a walk-though with me and provided detailed written estimates for the interior and exterior work. He explained the options and costs for each of the tasks, and was prompt in scheduling the jobs. His teams are first rate. Communication is excellent and they leave the site clean and tidy each day. There was not a drip of stray stray paint anywhere during or after the jobs. I especially appreciated the interior service. They emptied the closets and replaced everything after as they went along. They also took down and rehung all of the pictures and moved furniture as necessary. They were very responsive to follow-up issues (not their fault) with the fit of the front door after painting and replacing the seal. They came back twice to make adjustments and the final outcome was exactly what i wanted. All American was recommended to me by a friend who was very impressed with their exterior work on his townhouse. I recommended them to a neighbor who is also very pleased with their interior painting.  They are not the lowest bidder but their prices are fair and the work is of the highest quality."

"Everything was done very well; removal of old sunroom materials, installation of new wall and roof over additional roof area. All wood work was very well done, installation of new glass and new structural roof! All done well. Exception was the new roof! Here the interfacing of new roof with existing roof was not done well. All the construction was completed at end - literally in last week of 2015; all seemed well for first winter of 2016, then in spring of 2016 the roof began leaking at or near the interface of new with the existing roof. I called Mr. Bart Scesney, the Senior Design Consultant , overseeing the project and reported the leak. He promised a fix. Then through the summer of 2016 the leak seemed to resolve itself but with return of winter the roof leaked through the winter of 2016 -2017. I called Mr. Scesney again and again received a promise of a repair; nothing happened. Again in winter of 2017-2018 leaks occurred, again I called with the same null response. Finally in the fall of 2018 I sent an email to Mr. Scesney with a copy to the President of TRS, Mr. Joe Henley. Again a promise of a repair but no response. Thus, this complaint to Angie's list and the same to the Better Business Bureau. Next will be a formal legal proceeding to sue the company for the cost of an urgent repair. Really hate to take this action because all other aspects of the work was so well done. But I must stop the leak; I have a cathedral ceiling and as a result a leak comes directly into my home."

"I started the remodel myself and made a mess of a few things but Cougar Development Corp was able to repair my mistakes and give us a finished product that we can be happy to have our guests use. The vanity and shelving look amazing and the trim work done throughout is fantastic. At the end of the project I even requested caulking throughout to prepare for the paint due to my lack of equipment and they did it quickly and perfectly.
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"Exceptional service!  We originally called Steve to ask if he could tell us if a certain wall was load bearing, as we'd never had to make that determination before, and didn't want to risk making a mistake if we took on the project ourselves.  He said he could, and we arranged a time for him to come to our house.  He was prompt, friendly, and professional, and he took a look at the wall (plus another one that we were also considering removing), and let us know that one was safe to remove, while the other wasn't.  We thanked him, and asked how much we owed him for his expert advice.  He said that we didn't owe him anything.  Since that was the only reason he'd come to our house, we were really amazed.  Out of curiosity, we asked him how much he would charge to take down the wall and get it ready for paint.  He said he'd put together a quote and let us know.  We heard back from him the same day with a quote of $1200, and said it would probably take a couple of days to complete the project.  We asked if he had a military discount, and he said he'd see what he could do.  We heard back from him very quickly, and he said he could give us a military rate of $1100.  We decided we were better off hiring him than doing the work ourselves, and made arrangements for him to come out in a week, when he had free space in his schedule.  However, a couple of days later, he called and said that upcoming rain had delayed another project, and he asked if we'd like him to come out earlier.  We said that would be great, and set up a time.  He arrived promptly on time, did the work quickly, kept our home as clean as possible during the project, and cleaned up after himself when he left.  He worked essentially 2 1/2 full days, then came back in the evening on a 3rd day to finish sanding after the mud on the drywall was dry.  His work and professionalism were exceptional.  We also asked him to take a look at an outdoor faucet, which he took apart and then explained which piece was broken and needed replaced.  He was willing to do the work, but explained how we could do it ourselves.  Because he didn't actually repair the faucet, he again refused to charge us for his advice.  The same was true for a couple of other issues in the house--he evaluated them, and told us how to fix them, then refused payment for the advice.  He was certainly willing to do the work; he just wasn't going to act like it was something that wasn't simple for us to do on our own.  We would absolutely hire him again.  He was prompt, honest, set a fair price, and did great work.  He was also an absolute pleasure to do business with.
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"The people they sent out came out, they came out , I think about 4 or 5 different times. I talked with the technicians and said, "this is ridiculous, the furnace is old" and he said, "we agree, but they only want to do the patching". They would patch it and it would break, they would patch it, and it would break. Finally, I said, "I want a new furnace. What do we have to do to do a new furnace. You've been out here, this is like the 6th time," and he said, "I'll have my manager write something up", and so they did and they replaced the furnace. They tried. They were more interested in patching things than replacing things. They were willing to send out 4 or 5 different parts. The things that I see that would help the most is if it were easier to get a hold of them on the phone or if their website worked. Just being able to contact someone in person. Sometimes, you can't explain everything online. We were able to get a hold of them, we were able to talk to them. It just takes some time, they had to jump through the hoops with their company, we understood that, but they came through and got us a new furnace. A nice new furnace too."