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"It went very well. The work was done very well. There was no problems The work was done on time. The installer was very friendly and professional"

"DO NOT USE THIS COMPANY! They took almost 22,000.00 from me promising me they had top quality installers - YEA RIGHT! After 2 different crews, I told them I didn't want them to touch another room in my home UNTIL they fixed the mess they had created. The owner, Lee Emerson REFUSED to do so and INSISTED they would come over and discuss the issues WHILE they began on another room in my home. It took them 7 months to complete a tiny tub surround in a secondary bath and a small closet. The first crew ( whom got fired afterwards ) had the polished and matte tile all scattered out on walls and floors! YES, POLISHED on the floor of my 78 year old mothers bathroom! When they came to demo, they RUINED our brand new very expensive tub by standing on it and grinding in the chunks of tile debris. We had to rip out the brand new sheetrock ( which we had just got finished painting ), pull out the tub, re-sheetrock, repaint, re-tile and wait on a new tub to come in. ( This making my elderly mom, who had a broke femur climb the stairs to take a bath ). The second crew wanted me to install my cabinets without the tile under it ( knowing when they were scheduled to be installed ) and I had already paid for the materials for that as well as them having the labor included into the price. They were "too busy on other jobs to get to me" - after this taking months! I was suppose to have bullnose all around the top of tub surround about 10 inches from the ceiling but they went all the way up with the tile and NEVER INSTALLED the bullnose ( which is very costly and I had paid for it ). They measured incorrectly for the mosaic in the niche ( told me I needed 10 sheets and I only needed 5 ) which I ordered myself and paid for at another company and that error cost me over 250.00. They got mortar or something all over the back wall of my home which was BRAND NEW brown siding. I tried to clean it but realized it was bleach spots. I told the worker and he said he had a magic eraser. I told him NOT to use that as it would TOTALLY bleach out the brown.. HE DID IT ANYWAY!! Now, instead of little spots all over, it is totally bleached out. This list could go on and on. They were SUPPOSE to give me paperwork on all of the square footage and price per square foot and NEVER DID. I kept asking for it and kept getting the brush off. NOW I KNOW WHY. They way overcharged me billing me for way more tile than I needed. In my master bath, they ordered what appears to be double the amount. They verbally told me I would get the tile for 7.00 something per sf but charged me 9.00 on top of double ordering! This error is roughly 1,400.00. I signed the contracts on a total dollar amount ( not knowing how to measure tile ) and I was WAY, WAY overcharged. I also saw that the tile they have there for my master bath is ALL POLISHED. The floor was suppose to be MATTE FINISH! They required 75% of material AND LABOR UPFRONT! Screwed up all kind of stuff, and now has been holding my material "HOSTAGE" unless I sign a waiver releasing him of any and all claims. THAT IS EXTORTION! Until I can see exactly WHAT I was charged for, there is no way for me to figure out exactly how much he owes me so I WILL NOT SIGN HIS RELEASE!This man is an awful business man - EXTREMELY inconsiderate and RUDE. He told me he was tired of dealing with me and didn't want to do business with me! Uh, well, I was promised "top quality installation" and got nothing but horrible installation, a ton of my money wasted/ripped off and now he is refusing to give me my materials. To top all of that, I am fixing to loose over 17,000.00 from Restore Louisiana if my deadline passes and my home is not complete. I do not have the money to repurchase the material and he will not give it to me unless I sign this release. He could care less that my elderly mother, 5 year old grandchild ( with asthma ) and myself have been living like this for over 3 years. I do not want to install my new carpet until the tile work is finished and he knows that. This man cares about nothing but MONEY! I will have to sue him for my materials, all of the cash money he owes me, the money I will loose from Restore Louisiana as well mental anguish. It's just sad that people take advantage of other people ESPECIALLY after they have lost everything they own. All I can say is I pray for him on judgment day. Please read all of the other reviews on Angies list and everywhere else. There are quite a few who relate with my issues with this company!"

"Communication is terrible! Brittany will ignore you and ingnore you time after time"