Get matched with top gutters & downspouts cleaners in Beirne, AR

"They Did an Amazing Job fixing my facial boards And putting gutters on. "

"Glad to be done with cleaning gutters out. Have several trees and was forced to use the 'basket covers' on downspouts to keep leaves and whirlybirds out of the downspouts that drain underground."

"Was only going to have the gutter/downspouts cleaned, but ended up buying the LeafFilter product. The presenters' explanation/demonstration was excellent. The installer was efficient and courteous! The warranty is outstanding."

10 years experience. Trustworthy and dependable!\n

"LeafGuard was very professional in their sales and installation.  Their installers were neat and did a quality job.  The gutters are expensive but they are guaranteed to not clog or need to be cleaned.  My husband is very particular and he was very pleased with the work LeafGuard did."

"Sales and installation went fine. We ran into some problems with rotted fascia boards and soffits 2 years later. Called them to get an estimate on repairs. Jeff came out to look at what needed to be done and told us he would get back that week with an estimate. Never heard back from him. Called him and he said that Tim would be out in a few days to look at what needed to be done. Tim didn't show up on the days that Jeff said he would. Called Jeff again and he said that they were so busy that he was having difficulty with Tim's schedule. Told them that we would prefer to have them do the work as they installed the gutters which may have to be adjusted with the fascia replacement. He said he understood. Didn't hear back from them and gave up. Hired another contractor. Tim showed up unexpectedly while the contractor was here doing the work. <br /> Then, we discovered that there were some problems with leaking gutters on the inside corners and, when combined with a roof issue on the same inside corners, was what had probably caused the rotting of the fascia and soffits. We contacted Jeff again to ask them to come out to take a look at the gutters and to help us solve the problem. Never heard back from them. <br /> The issue with the gutters is that one of the inside corners had a hole in the back which the installer had tried to fill with gutter sealant. There was a hole in the gutter sealant that allowed water to go through the back of the gutter and drain into the soffit area and into a window. It looked like one of the gutters had been cut incorrectly where the two gutter lines met on the inside corner. Another of the inside corners had a piece of small piece of metal lying under the shingles and across the area where the water would run down the roof into the opening in the leaf shield. The metal had not been sealed into place and was not large enough to fit completely under the inside corner of the shingles so water was getting under the shingles and down into the fascia and structure.  <br /> They are good at making the sale and installation. Not very good with helping customers afterwards. <br />"

"First, I tried contacting the Southern Gutters and insulation by email.  I waited two weeks and no response.  I wouldn't recommend this way of contact with Southern. <br /> I then called to set up the appointment and the salesman quickly called me back and scheduled me in for a quote.  He was very punctual, courteous and professional.  He was up front about what they could do and couldn't and answered all my questions.  He remained in constant communication with me and the most I ever had to wait for a call back was 30 minutes due to him being with another customer.  He would set up times he would get back with me, for a quote or question, and always delivered answers on time. <br /> Once the quote was accepted, the scheduling was to occur.  After two days, the office had yet to contact me for scheduling. So I contacted the office, on the second day around 2:00 in the afternoon, to see what was the hold up.  There was no answer and I left a message.  I believe they called me the next day to schedule the work to be done. <br /> The crew showed up at 9:00 to perform the work.  I never received a phone call to let me know they were on their way or to verify the appointment. I understand some people may not care about this, but to me, this is a professional courtesy.  Also, I was not at the house, but our nanny was.  I would have liked to have been in the loop on what was going on.  Once again, I believe this to be a professional courtesy. <br /> The crew told our nanny they wouldn't be able to finish that day and would come back on Saturday or Monday. They left around 3:00.  The nanny was told they did not bring enough material to finish the job.  Being labor day weekend, I felt strongly they would not be back on either day and I was correct.  They showed up Tuesday.  At this point I was a little frustrated, because I have yet to be contacted via phone and did not understand why they would have not had enough material to finish the job when it was measured during the time of the quote.  All the information I have received at this point was through the nanny. <br /> Tuesday, my wife called up there early in the morning.  She was connected with their answering service and she described the answering service as being rude.  The operator seemed "put out" she had to leave a message with Southern about when the crew was coming back.  My wife described her as, "...not seeming to like her job".  I know this is a judgement, but it irritated my wife.  Not much longer, one of the office representatives called back my wife to inform us the crew would be back sometime that day.  At this point, I believed Southern to be a very average company due to their communication and work processes. <br /> The crew came out, once again without notifying me of when they would be there, and finished up the job.  I was at work and did not know they would be there, and was unable to pay, we had the check available on the counter.  The office person contacted my wife and told her they finished but no one was there to pay for the job.  My wife informed her we had a check available and the office lady tried to contact the crew to go back, but at this point they were to far away to go back.  I need to make it clear, this office worker was very kind through this whole process.  She worked with us to be able to pay over the phone which I did about an hour later.  However, this could have been avoided with a phone call telling us they were on their way or that they arrived to the job site. <br /> When I called to pay, I talked to someone, possibly the service manager, and he apologized and told me the reason they did not finish the gutters was due to the previous gutter installation using some sort of offset. Rather than trying to improvise, they decided to wait until the following week to finish the job correctly.  This greatly improved my initial reaction of Southern being just an "average" company.  I appreciated it being done the correct way, verses the easy and quick way. <br /> My take away: <br /> <ul> <li>The sales rep is good and prompt.  He stays in communication.</li> <li>The gutters look good and they picked up any mess created.  They were thorough and did the job right.</li> <li>There is a communication break down in their work flow once the quote is to be submitted.</li> <li>They need to develop a better communication protocol.  Once they do this, Southern will be a very excellent company.</li> </ul> They need to maybe rethink their answering service.  The customer care the answering service gives is not the same quality as the Southern employees give and reflects poorly on Southern gutters. <br /> I feel they need to work on their communication to be a 5 star company, but I would gladly rate them as a 4 star and would probably use them again.  If they communicated with me throughout this process, I would have not had the initial negative reaction towards them as I did.  If you use them, you will have to probably initiate all contact and if that bothers you, you may want to consider someone else until they fix their lack of communication with their customers.   <br /> I would still recommend them to a friend or family member though. <br />"

been in business since 1975 and serving all of hot springs village and surrounding areas

Shingle and metal roofing. 5 inch and 6 inch seamless gutters.

"Awesome! Charley made quick work of grinding a small tree stump and cleaned up the surrounding area. He and his coworker were very friendly and prompt. <br />"