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"Doug was great to work with. He took time to train with my dog and me . Best investment I could have made . My German Shepherd loves her 2 acres of freedom and gives me peace of mind. 2 days she knew her boundaries."

"You know how great it feels when you know, for sure, you are going to be taken care of and listened to, and get a great jobâ ¦well I can assure you that is what you will get when Louis Smith puts a fence in for your pet. My dog is so happy, I am so happy. Louis takes pride in the work he does, as he should! The ground was very wet, and instead of postponing the job, he did it by hand, because he didnâ  t want to make a mess of my lawn. Great communication, checked in, and then even came back to see my pup in action. Any questions I had were answered. Any concerns were addressed immediately. I canâ  t say enough good things about his work ethic and his enthusiasm for making a difference in the lives of a dog family. Thank you Louis!"

"Amazing quality. The railing is perfect, the quality is unmatched. Great knowledge and exceptional skills. I will be using this companies services again."

"Everything went smoothly from the sale (onsite, at our home, with samples of materials and a quote at the time of the visit), to communication with the main office (regarding timing of construction, follow ups on payment milestones) to the construction (which was expertly handled by a crew of two guys who work for the company). The owner himself came out to install plugs in the screw holes on one side of the deck, after the crew decided that the original plugs were not a good color match. We appreciated that attention to detail and the fact that the company handled it without our even knowing it had been an issue. The crew made sure the construction area was clean each day when they left. Our bluestone patio and surrounding landscaping were in good condition after the work."

"Great job!"

"I was impressed by the results that the team that build our new deck (John K., Teo, Fernando, and Lester) produced. They accurately followed the agreed upon design, adapting professionally as necessary to any surprises they encountered, ultimately designing and building a deck that exceeded my expectations. It's beautiful and sturdy - and construction itself took only 2 days, from start to finish! Our family and neighbors have already complimented it without solicitation, and I won't hesitate to recommend Fence & Deck Connection to my friends, neighborhood, and family as a result of the efforts of the team that I named here!"

"We contracted Winkler Deck and Fence to replace 4 gates and perform minor repairs on our existing fence after receiving a referral. The initial engagement with the owner Curt was pleasant, the quote we received was reasonable, and the job started 8 weeks after we signed the contract. Unfortunately, that’s where the good ended… On the day of the job, the crew didn’t let us know they were onsite, which wasn’t a good start. Then after the work was completed they left without notifying us that the job was done nor doing a walkthrough with us. The next day we looked over the work and noticed that two of the installed gates were not level and were substantially tilted to one side. We contacted their office manager, Tammy, who stated that the owner Curt would stop by the following day to review the issues. Curt was a no-show and after following up with Tammy she stated he would stop by the next day instead. He was again a no-show. We once again followed up and asked for a specific day and time that they would come out so that we didn’t have to miss work again and never received a response… The following weekend Curt finally showed up unannounced and without notice and never apologized for the no-shows. He then immediately asked in a defensive tone “What’s your problem with the gates?”. We explained the issue and he tried to blame it on the previous fence builder. We stated that the previous gates were level and installed correctly and he replied “Well then what do you expect, this was a repair job”. Uh ok… I expect properly built and installed gates, per our contract. He finally agreed that one of the gates should be rebuilt after initially denying it had issues and said he would try to reposition the other gate to reduce the slant, but he clearly was not happy about doing the work. Also, after providing feedback on the crew’s disappearing act he stated “We have bigger jobs than this that are more important”. When I stated I couldn’t recommend them to others due to their lack of customer service, he walked off and barked “We have plenty of other work in this area so I’m not worried about it”. Wow… A simple apology would have gone a long way… Ultimately they did fix the gates and followed up to see if we were satisfied. However, based on our overall experience I would not recommend this company due to their lack of basic customer service, lack of basic respect for their customers, and shoddy workmanship. Also, they clearly don’t value smaller jobs, which is a bad move on their part because they lost future business with me as well as my neighbors who asked about my experience."

"My name is Nana Camara. I needed a deck built in my backyard, so I went online and found Excel. From the start, the communication was excellent. Thomas took care of everything — he was professional, understanding, and really listened to what I wanted. I didn’t have any cash on hand, but Thomas helped me get approved through a bank, which made the whole process smooth and stress-free. He even gave me different options to choose from based on my needs and budget. Now, thanks to Excel and Thomas, I have a beautiful new deck and I’m ready to enjoy the summer! I’m so grateful for how easy they made everything. I highly recommend Excel if you're looking to get a fence or deck done — and definitely ask for Thomas!"

"The Team was very professional and quick. Came back and did additional work for me very quickly also. I am recommending to a friend."

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"