Get matched with top metal roofing repair pros in Bentonia, MS

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"6/21/2017 – I called United Roofing to get a bid on roof replacement for a small house, 22 squares. Jon McCoy answered and said he would be here to look at the roof on 6/272017. 6/28/2017 I had the written bid in hand. It looked pretty thorough, covered everything we had discussed. I am not in the business and doing the best I can to make sure everything I want is included in the bid. Jon seemed like he knew roofing and he had good reviews. He said that repairing the soffit and fascia boards was not included and added a charge for this after sending him pictures. We agreed to an Additional $1,200 charge. The day of the job, he asked if we had agreed to $800, I said no, it was $1,200. The day after the job, he stated we had agreed to $1,500, I again said no, it was $1,200. Point being – get it in writing. I understood Jon would be providing the wood and labor. I ended up providing the wood just so that the wood matched, otherwise, he was using whatever was available aka scrap. The bid included: a) Tear off all old shingles to the existing wood deck 1 layers You can see from the attached pictures, they first attempted to only partially remove the tar paper and nails. Glad I was on site, Jon was not, and I asked the crew to remove down to wood. I called Jon, he said we do sometimes, sometimes we don’t. So, unless you are there watching, you will never know what you get…. b) Replace all felt underlayment with 30 lb. synthetic type Well, this was completed, but you can see from the pictures – it was completed, but very sloppy. Look at the roof edges. Wood is exposed as the cuts we not very precise. Sometimes they ran the felt through the valley and sometimes not. c) Haul away all old shingles and materials. Well, they got most of it. See (d) below. d) Clean yard of all debris and trash / run magnet I will let the pictures do the talking. Shingles and tar paper is still in bushes and nails in driveway and yard. A box of trash was left in the apartment and chicken boxes left in the yard. e) Replace all vent pipe collars with lead permanent type I do not think this was done. I asked, and he gave me an excuse why he couldn't do it, but would leave collars for the plumbers. I have not found them. The only vent provided was for the ac. However, they disconnected the new ac plumbing to the vent and did not reconnect. **See pictures. f) Install new hot water heater low profile vent (main house) This was not done that I can find. g) Remove and add decking / old existing floor furnace vent (main house) I believe this was completed. h) Install ice and water shield to all valleys I believe this was completed. i) Ventilation: whirly birds (2 on main house) This was completed, but only after I said, where are the whirly birds. Jon did not provide. I made a trip to the local supply house, but they only had one. Jon did supply the next day. j) Install 3- 2x4 rafters, install 3 sheets of decking and add flashing with 1ply base and one ply ice and water (cap sheet ) to back porch extension roof to cover existing step down fascia board to extend under main roof shingles Note: there is a $250.00 charge for item (j) included in the final roof quotes - This was completed but not to these specs. Only replaced one 2x4 and partial decking. I went and purchased a long 10 foot 2x4 and a sheet of decking to finish. One piece of decking fell off the next day – apparently. Maybe the roofers removed but did not replace, I am not sure. **See Pictures Okay, now for the really fun stuff. One of the crew decided to go number 2 in the bathroom. Problem is, the water was turned off and we discovered this the next day. I bought a pale of water over for them to flush. I made no less than six trips to buy supplies that were not supplied on site. Otherwise, they would use what was available – old terrible looking wood. Jon is not on site to oversee the job, he does drop by. He has not come by since the job was completed, to my knowledge. Caveat emptor One of the roofers got stopped by police. I ended up paying the bail bond to get one of the roofers out of jail. I was paid back. Agreement says rotten wood extra - I understood I would pay for the rotten wood decking, the wood, it does not say wood and labor. Typically, in prior roofing jobs I have had, the labor is included but not the wood. Jon brought some scrap wood, looked like from a broken desk, to use for decking. I went and purchased real roof decking to match what we had, but he charged me $425. I already paid for the wood, so I am not sure what this charge is for. The quote included flashing; I understood that flashing or drip rail would be provided. It was not. Jon said if I would buy it, they would install for no additional charge. Yet, he added $100 charge for drip rail installation. They did not want to install drip rail, and did not do a very good job. **See pictures. Other: Left wood nailed up on side of house for ladders - to keep from crushing the drip rail. Summary. I had to spend a lot more time than I preferred - making sure things were done correctly, but overall they did a fair job. When they finished, I made a punch list, they came back and made the requested adjustments. I appreciate that they fixed all the remaining issues without excuses, just jumped in and made it right. I hired a different company to do my next roof and they did a much better job and completed the entire job in two days."

"The roof installation was set to be on Tuesday or Wednesday. However, due to weather it was installed the following Friday. I was not here, but my neighbors told me how quick and efficient the roofers were. Any fallen items were cleaned up prior to their departure. My roof looks amazing."

"Freddie contacted me right away and showed up the very next day, on time. A minor miracle these days. Fixed the problem quickly. Had to pay the minimum even though this was a small,quick repair, but any company would probably would have done the same. Very pleased. Will definitely use him again if the need arises."

"We met with 3 different companies to advise on getting solar panels. The first 2 companies basically just told us what size system we could get based on state and federal tax rebate levels. Heard an advertisement for Sunpro on radio and decided to call them; turned out to be a good decision. Kara with Sunpro was extremely informative and had a nice package put together for us to review. She even researched our home and had an idea of how much production we could expect with the recommended solar panels. Even after selecting Sunpro, I called Kara with questions about things I'd heard from others or something I forgot to ask. I never felt like I was a burden and she always returned my calls if I had to leave a message. The complete team with Sunoro were professional and eager to help. Satisfied with new solar system and looking forward to enjoying savings on electric bills.
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"They responded to my request immediately. They were very customer friendly and they did a good job. I have asked them to come back to replace my roof."

"The company had excellent customer service skills. The process for fixing my roof was easy and quick. The customer service rep was very knowlegeable."

"Good work done no problems"

"Jackie called and asked if they could come out sooner than in the afternoon.  Of course I said yes and she and her sons were here within half an hour.  We talked for a few minutes about the needed cleaning and they got right to work..  They power cleaned the gutters, cleaned the roof of twigs and leaves, and sprayed off the walk ways and the front porch.  I am very pleased with their work.  In fact I have made an appointment for them to come out late November. Great Job!!
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