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""Unfortunately, our experience has been extremely disappointing. Communication throughout the process has been poor, with long stretches of silence and repeated failure to respond to emails or calls. There was no clear follow-up on progress, and we constantly had to chase for updates. When we receive responses, they were often filled with vague explanations or shifting excuses for delays due to the weather. Timelines are consistently missed, and at no point have we felt the situation is being handled proactively or professionally. What could have been resolved with timely, honest communication and accountability continuously turns into a frustrating and drawn-out ordeal.""

"The two gentlemen that showed up the few days to complete the project were incredible. They were very pleasant to deal with and even made an effort to keep the noise level down as much as they could, given we had a newborn in the house at the time. They brought me in at each phase to keep me updated as to how things were going and if they had any questions/concerns. They were also well-versed in keeping the resulting mess from demo and such to a minimal, which is saying something, given the bathroom was on my 2nd floor and they essentially had to walk the length of the house twice, between the 1st and 2nd floors to get to/from. The end result was nothing short of incredible. My only regret is that I must not have been clear enough with the guy who came out to give the estimate, take photos, and such, as my old wall sconces and mirror remain...and it would've been a nicety to have an overhead light in the new shower. Aside from that, I would say that while the end result is quite nice, the cost was much higher than anticipated. It was over $20k for the bathroom job, for an area roughly 5'x10' and granted the fixtures and countertop are very nice, it's still surprising. I base that on the fact that our kitchen was also remodeled around the same time. That is a space of around 12'x20' and we had all new plumbing, new cabinets, new flooring, and new lighting placed....at a cost just over $10k. So, just be prepared. Kitchens and bathrooms are the most expensive as is the common knowledge, but I was expecting the costs for my reno jobs to be swapped. I can still solidly recommend Rebath. Just be prepared for a potentially larger bill than you're expecting."

"DO NOT HIRE THIS COMPANY TO RENOVATE YOUR POOL. They will do the job, make a mess, create problems and once they have your check, Izabella will disappear. Renovated our pool in May, 2022 and was immediately notified of a problem with the quartzite finish. She disappeared for 21/2 months and until a call letting her know we would take further action, she finally showed up. Now, she is blaming us for the problems she created and is acting as though she is doing us a favor by suggesting a solution that may do further damage. AGAIN, I CANNOT SAY IT ENOUGH--DO NOT HIRE Izabella at PRICE RIGHT POOLS. Terrible!!!"

"I supposedly won their contest at the State College Home Show 2022 for $1200 certificate. Rep came out and knew nothing about giving me the prize I won. Should have seen this as red flag. Window and entry door replaced anyway. Like the window. BUT, the door has major air draft coming in down the side and across the bottom. Have been calling repeatedly for 2 months leaving multiple messages- no return call since back in October. Company sent me letter 11/30 and called me that evening trying to get me to hire them to do more work. Assured me they would send someone to correct problem with initial work. Still have not received phone call or service visit from anyone in this company. Don't enter their contests at Home shows- I think they use this as way to get into your home to sell you their company when you haven't really won anything. and don't hire them to do any work. They will not fix any problems!!"

"as advertised"

", and actually might be. We BUYER BEWARE! If you’re in the market for a pool RUN DON’T WALK AWAY FROM THESE GUYS! This company is the worst. A total JOKE. I’m just one of many- Read the reviews-, their only positive review is a phony review from their own salesman, Danny Pisaante!. All the negative reviews here should be enough for anyone to stay away but for those who want details, read on: We recently bought a home with a Wilkes pool. We needed a new liner and apparently, unlike most every other pool brand, only their liner will fit. And guess what- their liners are 5 times more expensive! But what can you do, so I bit the bullet and called them to place an order. After 4 days of leaving messages and never getting a call back, someone finally answered the phone with “hello” ( first sign that this is a shoddy outfit). I asked who I was speaking to and he told me he was the owner, Christopher. I told him what I needed. He told me that he’d pass my number onto a salesman and they would get back to me. Several days passed so I called Christopher back and told him I had not yet heard from a salesman. He assured me that he would remind “Danny” to call me ASAP. Finally a week later Danny calls me . I told him exactly what I needed and gave him my credit card for payment and he told me he had my liner in stock and it should go out the next day. Two more weeks pass, no liner, I call Danny multiple times and leave messages asking him to please just send me the tracking number. Now over FOUR weeks and NO calls returned. So I called good old Christopher the owner back and tell him very politely that I’m a bit nervous since they have my credit card info and I have no liner AND his salesman isn’t even returning my calls. So Christopher’s idea of customer service is to tell me that he is fed up with my calls to him because this is not his problem, this is Danny’s problem! (here’s the BEST part). Christopher tells me that calling him is akin to if I had a bad spark plug in my Chevy and calling GM to complain! Comparing himself to GM would actually be hilarious if it weren’t so pathetic but I think Christopher may be experiencing some demensia and if so I do sympathize but it may be time for him to turn over the keys. Anyway, 5 weeks later I finally get my liner and of course the order is wrong. Wrong skimmer box, wrong corner cover, wrong gasket. But at least the liner was correct. Way to go, guys! Oh, and just to give you an idea of their price gouging, Danny inadvertently sent an invoice that included wholesale cost of each item- Liner cost-$375.00 my price, $1,500.00, Skimmer box cost $15.00, my price- $130.00, gasket cost $3.00, my price $33.00. This kind of price gouging ought to be illegalwill see…"

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."