
Serving Bethel, MN and surrounding areas
Approved
In business since 1980
Free estimates
Emergency services offered
"Quote process was on time, Sean was very professional and on time. Install of system was fast. Things changed from quote that I was not advised of though and I felt I should have been advised. For example, I was quoted 8 zones, and 28 sprinkler heads. I got 5 zones and 19 sprinkler heads when all said and done. I bought my own smart sprinkler controller and a separate zone for an upper garden(which we did not do) was quoted. Sean said he would credit me for the controller, and the separate garden zone off the original quote, however, when the bill came the day following installation these items were still included with the balance due, of $3823. I called to dispute the charges and Sean apologized for the oversight on the billing, and corrected that right away. I mentioned the zones and head issue and Sean said that quoting was not highly precise. He said he included an inline sediment filter (not included with original quote) that offset the zones and head issue. I had a couple of problems after installation that NW responded and took care of right away. So from a service perspective they were very good. But I was not happy with quoting process or the final billing because I felt the inline filter did not offset the reduction in zones and sprinkler heads. So overall, I give the process in general 3 stars. 5 for service, and 1 for quoting and billing."

















