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"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"Mikey and Chris did an exemplary job! They arrived on time after calling me to advise their estimated arrival time. They did some minor repairs on my roof (eliminating some nail pops; added caulking around flashing, and sealed a seam that had never been properly sealed on my two-year old roof) to prevent future leaks, cleaned all my gutters, and installed two splash guards to help reduce my water runoff problem during severe rainstorms. They also provided a comprehensive photo album of my roof showing it's current condition and the "before and after" of each repair that they made. I am very pleased with AROCON and definitely will use them in the future. Highly recommend!"

"We bought our house in 2012 in Montgomery County, MD. The roof was past its design life when we bought the place, and although there were no signs of leaks, we decided to put a new roof on the house in 2016 - better to get it done before problems arise than after. Central was great. I forgot to move my car out of the driveway the morning they were scheduled to start work but they managed to make things work anyway. My handyman happened to stop by while they were working and told me it looked like they knew what they were doing, which was comforting. The real proof, though, is my roof has been on the house for 4 years, including the wettest year on record here in the DC area, with no signs of leaks anywhere in the house. This may not seem impressive - roofs aren't supposed to leak. However, both my sister and parents have had new roofs put on their houses in the intervening years - they live several States away so could not use Central Exteriors. Both had leak issues after having the new roofs put on and had to have the roofer come back out to fix things - in my sister's case it took several return visits and some major work to make things right. Central Exteriors were price competitive with other roofing companies I consulted with, and gave me a 50 year warranty on the shingles and workmanship, which nobody else offered. I would not hesitate to hire them again. Very pleased."

"We are having our roof and gutters replaced currently and have had a great experience so far! From the sales intro w/ Christian, to the crew doing the work, and QA follow-up w/ Alex, all of the steps have gone smoothly and the staff has been very knowledgeable and helpful."

"Everything went very smoothly and efficently from start to finish. I met with Tom Green and explained what I was interested in and he provided me with a quote for installing a new GAF Timberline UHDZ roof. After getting HOA approval, I coordinated with Exterior Medics on when the work could be started. The group of roofers I had worked very hard and cleaned up after themselves very well. I am very pleased with the results, and I would highly recommend Exterior Medics!"

"It went fantastic. Dave, the salesperson, came right away. He was professional and friendly. Gave me the info about sizes (we chose the 14-inch), features (it has a solar nightlight which gives enough glow at night you don’t have to turn lights or have a nightlight on), prices, tax break, etc. Since they came highly recommended from our friends in Fairfax Station, VA, we hired them. We had to have permission from our HOA. They approved it with the proviso that the baffle would match the roof color. We got the RustOleoum paint can Dave and Al recommended in the shade of gray that matched our roof as required. Their two technicians came within a few days, Al spray painted the baffle and that was that. In about an hour and a half tops, they installed the skylight. I am SO happy we got this in our bathroom! It’s my favorite room now. No kidding. Wished we had done this sooner."

"From project beginning to end, Keith and Company demonstrated an exceptionally high level of professionalism. For example, Mr. Keith spent a considerable amount of time taking "before" and "after" photos of the roof. He then used these photos to discuss and patiently explain his estimate, the scope of work required, the materials recommended, and finally, the end result. I could not have been more pleased with the entire process! In accordance with the contract, Keith and Company prepped all areas where indicated on both my front porch and the main flat roof. The workmen then installed new modified Bitumen rubber across the entire flashing of the front porch where it joins the front wall of my home. They also installed new rubber on the vents, on the main roof vent flashings, and around the entire skylight and other areas where needed. Without question, I highly recommend Keith and Company Roofing!"

"Everything went well. It was a two-man job. Both were very friendly and conscientious. Cleaned up when done. I waited 8 weeks for a hard rain, finally got it, and now I write my review. Roof is fine nd cost was reasonable all around."

"John Abbott replaced our roof yesterday and he did an amazing job. It looks incredible. His guys were very efficient and cleaned up so well. John was in contact with us the whole time and let us know everything that was going on. I can not say enough good things about John and Exterior Solutions. If you need a new roof you should definitely get a hold of John."

"We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep., gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! Financing is available."