Get matched with top metal roofing repair pros in Betterton, MD

"Have been working with Roofing solutions for a couple of years on multiple projects. Every project has been finished quickly and smoothly."

"They scheduled me for 9/29/21 and then called the morning of to say they don't install gutters on houses with metal roofs. I talked to other gutter companies who stated it was a BS statement to get out of doing the work."

"Unlike a couple of other business coordinators from competitors, Tar Heel Construction's coordinator, Brain, was not only courteous and approachable, but also patient and empathetic. He did not try to rush into pressured business dealings but, instead, spent quality time listening attentively to our needs and thoroughly inspecting our roof, before engaging us in a more informative discussion about our project. Brian was careful to solicit answers to questions that aligned with our goals, so that he could show and explain relevant options for us to choose from. His knowledge of our roofing problems, along with his unexaggerated estimates and forthrightness gained our trust and we decided to choose him and Tar Heel Construction for the first phase of our project, which was to repair our roof's "dead valley" area. Then, not long after signing the contract to repair the "dead valley," and just before the date scheduled to begin that work, we left Brian a message on a Saturday to report that rain had come in the house from the "dead valley" area of the roof. Brian contacted us immediately, even though he was at a soccer game with his son, and told us he would send a crew to our house within 24 hours! That extraordinary level of care persuaded us to not postpone getting the shingle part of the project done and we called Brian back to have him send us a new contract to include completing the work for both the "dead valley" and replacing the shingles on the entire roof. Within three days of signing the new contract, Brian sent two teams out to begin the work and we had a new complete roof, just before more rain! If you are looking to repair or replace your roof and want an unparalleled customer-focused experience, that consists of a hassle free consultation, a fair price and financing options with low interest rate, then call on Brian and Tar Heel Construction and get Peace of Mind from receiving outstanding workmanship and the state-of-the-art products."

"Replaced a roof on storage shed, repair fascia and replaced gutters. The team was quick and professional. Everything was done in one day to my complete satisfaction."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Mr. Canales and his team were professional and conscientious. They did a very good job with both roof repair and drywall patching and painting."

"AJB Contractors contacted, quoted a price, and emailed the contract for to sign. The next day my roof was repaired. I will definitely use this company for any future home projects. Danny was the point of contact, he was great."

"They were very nice and stood behind a free inspection of my roof. I would call them again if I have any future needs."

"The team showed up on time when they were scheduled to complete my roof repair. However, my roof was leaking prior to the repair and they said they would call me back to have someone tarp it until they got the permits in order with my borough and no one called back. The roof is great now that it's repaired, just a hassle to get it going."

Erie Home Basement Solutions is a division of Erie Home?a national leader in home improvement since 1976. We have long been known for offering industry-leading solutions to our customers? most pressing needs, and our basement waterproofing, foundation repair, and crawl space services are no exception. When it comes to protecting your home against structural problems, why put the project in anything less than the most capable of hands? At Erie Home Basement Solutions, we provide the effective repair services and personalized service you need to have complete peace of mind.