Get matched with top sump pump repair or replacers in Betterton, MD

"My water heater stopped working and I couldn't stop my toilet from running. Not a promising day ahead. I called Done Right Today in the morning and by 11:30 AM I had a new water heater and a repaired toilet. Ryan and Martin were prompt, professional, efficient, knowledgeable, neat and a pleasure to deal with. This is my third experience with this company and they do not disappoint."

"Arrived on time. Replaced failing water heater. Advised of end-of-life well tank and replaced that as well as performed a no-charge repair of other aged connections."

"I had a great experience working with Basement Systems USA. These guys were very professional, hardworking, and clean. They told me exactly what I needed to do and I was glad I went with their suggestions. I always had leak issues and occasionally my old sump pump wouldnâ t even work. I can truly forget about it now even in the worst of storms. In fact, that happened the following weekend after they left! A big storm came through and we even lost power for a couple of hours. The backup battery they installed let the sump pump keep working perfectly. Talk about just in time!"

"The two young men who repaired our broken sewer pipe were efficient, knowledgeable and kept me informed on their progress. The repair was done quickly and the area was restored to its original condition. Thank you for a job well done."

"Make sure the person giving the estimate explains exactly what it looks like. They did not bring their own water to mix the cement. We had to remove the water tank so that they could work and ended up hauling water from the neighbors house."

"?????⭐⭐⭐⭐⭐ I called in LATE on a FRIDAY afternoon. APRIL enthusiastically answered, FIRST ring, & I explained the awful noise from my sump pump. She got me on the next day's schedule. Saturday! I gave her the specs of the unit & she calmly took notes for the technician. Jimmy texted on his way, arrived timely & had all the necessary parts stocked in the truck! He completed the changeout in record time & accepted credit card payment. The entire process couldn't have went any smoother! The new Zoeller unit runs so quiet, I don't hear it at all in the house. After seeing the shooting plume of water, I informed Craig the SM & his followup exceeded my expectations. Great team to work with; excellent service, fair price! Ten Stars!"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"They are very good, and very prompt.  They came to do the work the day after I called them.  About three years ago, they put the pump in for me, so it was under warranty but I had to pay for the labor for them to pull it out and replace it.  We will continue to use them in the future. "

"Work went fine, but the man tried to oversell for extra work not needed. He offered to replace the entire pump and other "options"."

"Not impressed.  Wish I had not switched companies. <br>My old company did not insist I have a sediment filter but I can see the logic of it so installed one.  They charged $295 for the 10" big blue filter and $275 for installation along with a dual tank water softener (which is approximately $41 per mo.)   <br> <br>The installation seemed to be fine. Didn't notice the big improvement in water quality they seemed to indicate I would get.  However, after two weeks my water began smelling like rotten eggs (I test negative for sulphur but seems like it may be sulphur reducing bacteria?--cant get an answer).  I asked for a tech to come out to check why and they sent a person who had no real knowledge of the equipment or issues and could not answer any of my questions so I wasted a day off for nothing.  I could not get a satisfactory answer from the salesperson so I was stuck trying to find a way to eliminate the smell by searching the internet.  I still am working with various filters to resolve it.  <br> <br>After the installation, my water sounded like it was running all the time but because of my hearing difficulty I could not pinpoint where it was coming from exactly so I assumed it was the water softener. Upon receiving a  very high electric bill and noticing a stream of hot water coming out of the outside drain pipe, I realized my hot water heater was running all the time and the release valve was partly open.  The plumber said there is a good chance that the installers accidentally opened the hot water release valve during the installation.  I understand that can happen in such close quarters but just wish I had known sooner because I could have saved several hundred dollars had I known right away. <br> <br>Today I called for a salt delivery.  They only deliver one day a week and won't give an expected appointment time.  I would have to take a full day off to accept the delivery when they show up.  REALLY?  In this day and age, you can't do better than this?  I can just hear my boss now when I tell him I need to be home to accept a salt delivery. <br> <br>I will complete one year of the contract and nothing more.  Not impressed. <br> <br> <br> <br> <br> <br> <br> <br> <br>"