Get matched with top concrete flatwork repair & resurface pros in Big Rock, IL

"Hector and his team did d an outstanding job. My new driveway is beautiful. They showed up when promised and worked hard all day. They found a problem with the foundation of my house that needed to be repaired before replacing the driveway and rebuilt the foundation wall next to the driveway. I would recommend them to anyone needing concrete work done."

"The team was great to work with, they completed the project quickly and we couldn’t be happier with our new driveway! I would definitely recommend them!"

"The tear down and rebuild was fast. He came and provided an excellent quote, found the right kind of material that should have been used and rebuilt the wall after the huge rain storms caused it to bow out. Will be using him to redo my backyard deck into a paver patio."

"The team did awesome I’m really satisfied with the work and results of the project!!! I’m happy with the quote they gave us 100% recommend this company for any concrete work & hardscape they are the experts on what they doing!!!!!!!!😊"

"The job started early April 19, 2019 and continued all day. The rough surfaced concrete needed to be ground smooth with a diamond tooled walk behind grinder. A number of surface cracks had to be opened, filled with polyurea patch, and ground smooth. This phase took half the day. An epoxy base coat was rolled on. Colored poly flakes were immediately broadcast over the wet epoxy. After this first coating dried, a sun proof polyaspartic topcoat was applied. Nothing was damaged and all materials were properly disposed. Job Price - $1600."

"I cannot say enough great things about Phil and his crew! He provided a quick estimate and then came back again with me when I was back in town and provided a look of all our pipes with his camera for free (others were charging hundreds of dollars). He scheduled the work extremely quick and sent me pictures with updates. I was really in a pinch to get this work done - I needed a lot of details of the work and the need to get it done and a competitive price. Phil came through 100%. They did great work and cleaned the place up better than when they first arrived."

"We have a 1920s bungalow with a cinderblock foundation and routine seepage issues.  Interior drain tile was also an option but with a partially finished basement, I think ultimately would have been more expensive after putting walls back together, etc..  And, personally i'd rather stop the water before it enters the house.  I felt as though i was getting the "cookie cutter" solution from the other highly rated angies list waterproofers and they definitely like to nickel and dime on their expensive battery backup systems.  Chuck spent a considerable more time at the house, didn't give us the BS sales presentation with all of the pamphlets, gave us a timely quote, and ultimately just made us feel the most comfortable.  
The job went very well and I wouldn't hesitate to use High Tech for additional jobs in the future.  Chuck is very professional and responsive, easy to work with.  It took a while to coordinate with the excavator which is subbed out, but we were in no big rush and everything worked out great.  The job took four days.  We've had some heavy fall rains and not a drop of water in the basement.
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"When we bought this house we were planning to renovate the basement.  The previous owner had represented that it had never taken on water.  The first weekend we were here, however, a torrential rainstorm caused the basement to flood.  We realized we needed to waterproof it before we could do anything else, and decided that drain tiling was the safest way to go.
Greg was phenomenally responsive from the start.  He was very clear about what needed to be done and how they would do it.  He also described some optional work but was explicit that it was optional and if it didn't fit within our budget that was that, and he wasn't going to push it the slightest bit.  His quote blew away the bigger, well-known firm and was less than or on a par with some others.  He also agreed to demo the walls for a slight extra charge, which otherwise would have been a huge convenience for us.  Between then and the start of work I emailed him repeatedly with various questions and he responded almost instantly.  When his workers took down the paneling we got the unpleasant news that we had huge cracks in the walls that would need to be tuckpointed and in one area a big chunk of foundation was jutting from the wall.  That section of the foundation would need to be replaced and a support beam installed.  We were more or less at Greg's mercy at this point -- we weren't going to halt work and bring in a series of guys to quote the tuckpointing & repair -- but Greg gave us an estimate of $2,600-$3,000.  We can't know for sure, but suspect that this price was more than fair, and Greg stuck to it even though we think the work turned out to be more than they expected.
The project manager, Jim, was fantastic to work with throughout, very communicative and accomodating, and the crew of five guys or so was extremely friendly and professional.  All in all, A Perfect Crawlspace was a pleasure to work with and we could not be happier with the results.
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"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"Great. Mitch kept in touch with us as we waited for our Permit. He and his crew were here when they said would be. They worked hard, listened to what we wanted and completed a very nice job!! We are happy with the finished product and glad we had it done! Now the garage drains out and the driveway drains toward the drain!! Like it should! Yea! We would hire them again if we have more concrete work to be done."