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"My service request was to replace my kitchen faucet that was leaking. It was a Moen that probably cost close to $200. when it was installed years ago. My Moen was replaced with a faucet and spray nozzle that was pretty cheap that felt like a cheap plastic. My Ex husband made the comment, “WOW! Looks like they went all out and bought that faucet from dollar general! Let’s see how long that thing lasts!” I hate to admit it, but this time he was right. When I would turn on the faucet, the water stream had no pressure. It was like a string of water that came out of the faucet. I would have to use the spray nozzle in order to get a forceful stream. Well yesterday, I reached for the nozzle and it broke. (That faucet had been installed less than 5 month ago.) So now, I have a little stream of water coming from the faucet with a broken spray nozzle. I decided I’m just going to have my son replace the whole thing with a Moen. I’ve always had a great experience with AHS. I probably won’t use AHS again to replace faucet fixtures etc. (I notified AHS about the problem soon after the faucet/sprayer was installed, but they said I would need to put in another work order. I figured, it would just be replaced with another cheap faucet.)"