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"Very professional and thorough. D.Wilson arrived promptly, evaluated the leak in waterline. Repairs were done! I'll call Wilson Plumming for any future plumbing problems. Very fare charge!"

"We called on a Saturday and left two messages on what seemed to be their emergency response line, no callback. We had used them before for a large job just a month ago so I had one of their plumbers' numbers, texted him and never got a reply. Finally on Monday I got a response - if this had been a larger leak I would have stopped right here and called a more responsive plumber. We were contacted on Monday and they said they could come out that afternoon, I met them at my house within the contact window and got several notices they were coming via email and phone call. They were prompt and responsive once we got them on the job. Two plumbers came out; the lead plumber said he could replace the valve, but then said that they really should replace both hot and cold valves since they both were old. He gave me two quotes, one where he replaced just the leaky valve and the faucet install and it was somewhere around $325(!) - the second where he did both and the faucet for $275. Both of these were more than I wanted to spend and I was pretty confident about my ability to replace the faucet, so I said specifically "I want you to only replace the hot water valve, nothing else". According to the itemization on the receipt, this should have been around $160 or so. They go get parts and get to work on it, but then after a little while they ask me about re-using the faucet, if they could damage it to get it off. I was definitely confused and alarmed at this point, they were supposed to just be replacing one valve - I come into the kitchen and they had started pulling out the old faucet and already pulled off the old lines that came up from the valves and effectively damaged it to the point that we had to proceed with the new faucet. I was upset about this and they offered to discount the total price by $50 to compensate for the misunderstanding if we proceeded with the faucet replacement; apparently he had thought I was going with their first quote. He went ahead and put in the new faucet and new lines up to it from the valves, and replaced just the one broken valve. I was glad to have the new lines put in as they were more secure and the work was done neatly. I did have the wrong faucet type (no sprayer). and had to go back myself and swap that out after they left, but that was my fault for purchasing the wrong type - a warning would have been nice, but they did what I asked and I can't fault that. Overall, I was put off by the "upsell" nature of the call - it felt like they were adding work to bump up the price and I have already spent nearly $4000 with them replacing pipes this year, so that felt like they were trying to just milk me. And while I think it was a mistake and the guy really just didn't hear what I said, I ended up ultimately paying for work I didn't really want done - it was discounted enough that I wasn't too upset though. Michael's has never been the cheapest option but they do good work, so I didn't mind getting my major pipes replaced through them. I don't think I will call them for smaller service issues again though, and it seems I can't rely on weekend service from them in an emergency."

"James came out to give me a quote even during a rainy / storming evening (that shows commitment). He described the procedure and the details and a timeframe. Heath was very courteous and professional when I talked to him on the phone. I was pleased with how fast they were able to finish the job and the improved pressure in the faucets. I will use them when I add a second bathroom to the home"

"Called and left a message requesting repair, and received a call back the same day. Received a text when they were on their way. Appointment time was 8-10 am, and Bruce was at my door by 9:30am, and left by 10:30am. Very prompt, professional, and he had the part I needed on his truck, so no waiting! I would definitely recommend, and would hire again!"

"Brian repaired my master shower, something I had spent 2 years not wanting to use because of all the problems. He was professional, courteous, efficient, and barely made any noise or created any dust! And my shower looked like new after he left - and functions like a new shower. Can't get any better than that. I will definitely call Brian again if I have any work that needs attention at my house."

"Steve was a pleasure to have in our house because he is polite and respectful. He is has a vast amount of knowledge from his many years experience in the field, and he strives for excellence. If there's any underlying problems he will fix them, he does not cover over any that could be problematic in the future, and he pays special attention to detail. Steve remodeled our whole bathroom; he started with the ceiling, then patched and painting the walls, replaced the sub floor and plumbing, and he finished by laying down a new ceramic tile floor and vanity, the end result is a beautiful new a bathroom from ceiling to floor. We are very pleased and thankful for Steve's good work, and we highly recommend him."

"I called because sink was overflowing and backing up into the dishwasher. I wanted to have my old/broken garbage disposal removed and drain pipe rerouted because it was no flowing downward as installed with a garbage disposal in place. The plumber advised removing it and redoing sink pipe to sink would cost more and assured me the draining issue would be fixed. 

Well, $735 later, my sink still backs up. It doesn't look like the water flowing uphill issue was addressed at all. Worst of all, that was an outrageous price for a new garbage disposal. I wouldn't have agreed to the price had I known the sink would still back up.
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"Kevin and his team did a great job. We had water damage from a broken water heater which had flooded. They helped us problem-solve some unique repair issues as well as provided assistance refinishing the affected area. We would use him again."

"Once they arrived, the project went well. They were very organized, professional and the work, replacement of my shed floor, was outstanding. A job well done!"

"The assembly went extremely well and I would definitely hire them again. They were very professional, polite and answered any questions or concerns I had about the project. Best service I’ve had in a long time."