
Serving Bladensburg, MD and surrounding areas
Approved
Free estimates
Emergency services offered
Credit card accepted
"Initially things went pretty smoothly with this company, we got the written quote, chose to go with them. There then began to be communication problems, by this time it was getting pretty late in the year. When we finally nailed them down for installation it was December (late). The crew that came to do the install was not led by anyone we had spoken to previously about the job (salesman or the owner). They went to work and worked hard the whole day at the job. It took much longer than we were told it would, I ended up having to be off work the entire day. They didn't bring a part for the indoor control box wiring, so I had to go to a store and buy one for them. Once the crew finished and showed me the system was working and running water, I asked them if they were going to blow it out and winterize it (it was late December). They said no, that I would have to call the office and set up another appointment for that. I found this ridiculous as I was about to leave town for the holidays. They could not schedule winterization for before I left, thankfully the new system didn't freeze solid while I was gone. Once again came more communications problems with respect to the winterization, several failures to return messages etc. They finally scheduled but I told them I couldn't take the time off work. They gave instructions to turn off the water main in the house and they could do it without me there. I did this and when I returned home that night and turned the main water back on, there was all kinds of noise and shaking coming from the newly installed system pipes in the basement. I had no idea what was causing it but I couldn't very well keep the water off. Then a neighbor knocked on my door and asked if I had a water main break? I didn't think so but went outside to look and there was a RIVER running around the side of my house from the system. The person who had winterized it left the blow-out valve wide open and water was pouring out against the foundation of my house and running down the street. My understandably irate husband called the Irrigation Professionals the next day, he was hung up on (he used some salty language). After calming down there was another visit arranged for someone to come and PROPERLY winterize the system AGAIN. I thought this was a rather miserable experience and found the company's staff, other than the installation crew to be anything but professional."






















