BlackRock Renovations
BlackRock Renovations
We take great pride our experience, expertise, quality and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
"This contractor is HORRIBLE. I hired them based on Angie's list recommendation and the really good reviews. BIG MISTAKE! I hired Black Rock Renovations (Javier LaRue) to build a shadow box cedar fence and it was a nightmare. One major thing Mr. LaRue did was place the posts outside the fence line, changing the entire look of the fence. He did this without consulting with me. He also cut the pickets at the bottom of the fence different lengths, he left holes where pickets should have been and did not cut the wood correctly leaving it looking very sloppy. There were several pickets that were used to build the fence that were split and damaged. When I asked him to fix the fence posts to match the shadow box design I paid for, he said that I would have to pay for it. I was already paying him over $7000 for the fence so I asked for a discount since he wasn't willing to fix his mistake on his dime. He told me he would give me 5% off the labor cost which would have been $150 but only if I leave him a 5-star review. He also left my neighborâ s side of the fence undone for over a week not saying anything to me about needing to finish it. As far as he told me the fence was complete. I had to email him several times, call, and text him and meet with him in person to show him the mistakes that needed to be fixed before I paid him for the job. He felt he did the fence correctly and often argued with me even after I showed him the major mistakes he made. He also threatened to file a mechanics lien on my property if I hired another contractor to fix his mistakes without paying him the rest of the money. Mr. LaRue's company is only two years old, and it shows. He makes promises that he doesn't keep and then denies later that he made. He speaks professionally and carries himself well, which is another reason I felt that using him was a good choice. Donâ t be fooled. Donâ t make the mistake I made. He will send someone to do a sloppy job and he will not care what you think about it. I am stuck with a fence that I paid over $7,000 for that does not look the way it is supposed to look nor is it built with the quality and standards that you would expect a fence costing over $7,000 to be."
Danielle L on May 2023
We take great pride our experience, expertise, quality and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
"This contractor is HORRIBLE. I hired them based on Angie's list recommendation and the really good reviews. BIG MISTAKE! I hired Black Rock Renovations (Javier LaRue) to build a shadow box cedar fence and it was a nightmare. One major thing Mr. LaRue did was place the posts outside the fence line, changing the entire look of the fence. He did this without consulting with me. He also cut the pickets at the bottom of the fence different lengths, he left holes where pickets should have been and did not cut the wood correctly leaving it looking very sloppy. There were several pickets that were used to build the fence that were split and damaged. When I asked him to fix the fence posts to match the shadow box design I paid for, he said that I would have to pay for it. I was already paying him over $7000 for the fence so I asked for a discount since he wasn't willing to fix his mistake on his dime. He told me he would give me 5% off the labor cost which would have been $150 but only if I leave him a 5-star review. He also left my neighborâ s side of the fence undone for over a week not saying anything to me about needing to finish it. As far as he told me the fence was complete. I had to email him several times, call, and text him and meet with him in person to show him the mistakes that needed to be fixed before I paid him for the job. He felt he did the fence correctly and often argued with me even after I showed him the major mistakes he made. He also threatened to file a mechanics lien on my property if I hired another contractor to fix his mistakes without paying him the rest of the money. Mr. LaRue's company is only two years old, and it shows. He makes promises that he doesn't keep and then denies later that he made. He speaks professionally and carries himself well, which is another reason I felt that using him was a good choice. Donâ t be fooled. Donâ t make the mistake I made. He will send someone to do a sloppy job and he will not care what you think about it. I am stuck with a fence that I paid over $7,000 for that does not look the way it is supposed to look nor is it built with the quality and standards that you would expect a fence costing over $7,000 to be."
Danielle L on May 2023