Get matched with top dry rot, water or pest damage major repairers in Boston, MA

"We have all hardwood floors but have a problem with very dusty floors. J H Cleaning did a very good job cleaning the air ducts, vents and returns, so we hope the hardwood floors will not be as dirty as they were. We also had them clean the duct for the dryer and told that should be cleaned annually."

"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"I had gotten very busy and had to reschedule once or twice- they were very flexible and accommodating. Also, they got very busy, they were trying to finish up some outside jobs and The owner explained that it was going to be at least 3 weeks. He let me know right a way if that didn't work for me, they could refund me the cost asap. I appreciated his honesty and his desire not to tie up my money. They came to look at the job, 3-4 weeks after our phone conversation. There were 2 guys- they were thorough as they looked and took some measurements. They were also on the phone with the owner. I told them what I thought and what I was trying to figure out. I was told they would have to get back to me with the estimate and other particulars, and that was fine. My situation changed and I couldn't actually put in the time to deal with such a job regardless of what they told me. But the owner told me the job was bigger than I thought- they could do some repairs, but it wouldn't be sufficient with the amount of damage- and it would definitely take more that 8 hours, probably 3 weeks. I didn't have that kind of time or money, and asked for a refund. I had to go through Angie's list Refund Process, but it was okay and it took a while, but it was done. A week or two later the owner called to see if I got my refund and just to follow up and check in. I really appreciated his follow up. He emphasized that he wanted me to be satisfied either way. That's what I call GREAT Business."

"We've had a lot of renovation work done on our house over the last several years, and Superior Kitchens And Baths was the best company that we've worked with overall. Jane, Brandon, and their entire crew and subcontractors were all great to work with. They were very responsive, hard working, professional, stuck closely to their schedules, and did high quality work across the board. Additionally, Jane, Brandon, and Dustin are genuinely nice people that were great to get to know and interact with throughout the effort. From the start, Jane and Brandon came up with creative solutions to allow us to get everything we wanted in the renovation, and figured out potential pitfalls and workarounds before the work even started. They were great with helping us decide on overall designs and individual items throughout the work. They put together a thorough breakdown of costs for their proposal that they tracked throughout the effort, as well as a schedule that they stuck closely to. When unforeseen circumstances came up with folks getting sick and being unable to work, Brandon worked long days and weekends to keep caught up with their schedule. They seemed to treat the job like it was their own house. Overall, we'd highly recommend them, and would hire them again for any future work."

JMC Painting specializes in Interior and Exterior painting no matter how big or small the job!\n\nDry wall demo and Installation available!\n\nWe refinish all wood interior and exterior sand stain and polyurethane! Doors stairs moldings cabinets trim exterior porches patios benches etc. \n\nSherwin Williams paint and Minwax stain products used! \n\n3D Wall Paper Installation available! \n\nPressure Washing Available!\n\nCleaning Services available as well!!\n\nOur number 1 priority is your satisfaction and smile! \n\nSenior Citizens and Veterans 10% off! \n\n??!\n\n

"For just $2400 his crew came in and gutted my very out of date bathroom to the studs and stripped out all of the old tile. From there they framed in my new tub/shower, put new walls up, installed my new vanity and sink, then put down all new ceramic tile. I liked the job they did on the tile floor so much, I had them put matching tile in my kitchen which also came out better than I could have imagined it would. There ended up being just about 850 square feet of tile including walls and floors. I'll be calling Mike again when I'm ready to update more rooms."

"Leak occurred from top floor unit down onto ceiling and walls of 2nd floor unit in a condoized 3 family in South Boston. Dan Conway came out and assessed the damage, assured us that there was no remaining wetness and mold behind wall.  2nd floor owner wanted to take a look behind the wall so Dan removed a small section of wall to confirm. Wall and wood was dry. 
Hole was patched, stain blocker applied, and walls and ceiling were painted. Work took 3 visits to house. After work was completed and Dan was paid, we noticed another blotch on wall and Dan came back and fixed without a new invoice. Will do business again.
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"Edgar showed up on time & got right down to the issue. There was no testing done or a sample taken. He did give an overall scope of the work to be done. Luis sent his Certification, but no invoice was presented. It was decided that the damage done did not warrant any remediation."

"Throughout this challenging year, SGH has continued to serve faithfully and excellently as our property management company by taking care of our weekly and seasonal needs (trash, pest control, fall clean-up, etc.). In the past, SGH has also managed several large projects for us (porch replacement, new fire alarm system, new roof, repaving of lot) at no additional fee. Whenever there is an unprecedent emergency, such as a plumbing leak, SGH responds promptly and efficiently to handle it, and when a new project is required, such as small masonry work or new wallpapering, SGH has quickly provided vendor contact information to handle. They are an excellent, friendly, and dedicated group, and have served us well the past several years."

"It's frustrating that every duct cleaning company does this and refuses to build a deal that works for the average house.  If it was $250 or $300 and they insured no additional costs for standard service I would think they would still do well.
Any way they seemed to have done a good job and after the furnace filter showed a lot of junk the next month when I replaced it's been fairly clean.
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