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We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n

"JH cleaning arrived right on time. They were extremely efficient and professional. They explained what they did and why . These guys were personable and likeable. I would definitely use them again."

"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"So I had Roberto and Joci back to do the bathroom floor. Before Roberto tiled, he carefully walked the seemingly good subfloor. He found a soft spot and pulled up a section of subfloor. Underneath was a rotted subfloor and several layer of tile and a rotted piece of frame. The previous owners had covered up rotted wood with a new subfloor. Thank goodness for Roberto's attention to detail and expertise. By finding the problem now, he saved me huge problems later. They worked overtime to make sure we were all set for Christmas. I looks beautiful and more importantly it is structurally sound. I am very grateful."

"They were excellent to work with giving us a complete detailed estimate for each of our 3 projects including all of our allowances. Including agreed upon payments schedules for each. They communicated schedules and any adjustment to those schedules, which were all minor. They cleaned at the end of each day of work to keep the dirt down to a minimum. As we did 3 different projects, each with their own contract, if we had not been happy with the first or second we obviously would have not continued to work with them. Friends of ours recommended Superior K&B and we are completely satisfied with their work, including their selected sub-contractors."

"This is the second job he did for me and it was just as good as the last time !! Thank you Justin"

"Mike and one of his workers came out and did their investigation right on time with the appointment we set. What they ended up finding was that my shower was leaking down into the wall because it wasn't caulked properly, which in turn ended up in my basement ceiling and then down into the basement wall. They opened up the ceiling and wall and found mold growing. The only reason we never noticed was that there is a sheetrock ceiling in the basement that the water was dripping onto but there's also a drop ceiling that hid the water damage that was occurring. In the end, all of the water damage was repaired, the mold was remedied and the shower got re-caulked. No issues since!"

"Very satisfied.  Good professional job 
Put in vent for kitchen microwave (including purchased for us at cost a new microwave) and vented through the wall and out the roof. 
Fixed leak around skylight on roof w/ elaborate and what appears to be effective solution to a chronic problem we were having 
He even fixed our broken door closer for free. 

Despite apparent successful initial installiton of the microwave vent. It  does not vent to the outside of the house. This was the same problem we had before, it blows back into the house. We have been told it was installed wrong by an inspector and that it needs to be corrected. Conway General Contracting will no longer return our calls or emails that I have sent via Angie's List website."

"Edgar showed up on time & got right down to the issue. There was no testing done or a sample taken. He did give an overall scope of the work to be done. Luis sent his Certification, but no invoice was presented. It was decided that the damage done did not warrant any remediation."

"I am a Trustee of a 26-unit condominium association. We hired SGH about four years ago and cannot imagine our property being managed more thoroughly or professionally. SGH's preferred vendors have been top-notch professionals that have repaired some chronic problems, including a challenging heating system and masonry that had been poorly maintained. We are so grateful to have SGH and Wendy managing our property!!"