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"Excellent. High quality work. Done for the quoted price. Prompt, good attention to detail."

"Great. Was not exactly sure when the project would start, mainly due to weather, but once they started, they knocked it out quick. The roof looks great. The crew cleaned up thoroughly afterwards and made sure I was happy before leaving. Scott made recommendations of some spot repairs (that I was well aware of) that the other roofing companies did not mention. He also said if I had any issues at all to give them a call and they will be there to fix it. Had 4 companies bid on the project and I feel like I made the right choice going with Betts. Would definitely recommend and do business again!"

"I was a little nervous about ordering windows on the internet using measurements I'd taken myself, but I loved the design on the website so, initially I only ordered 2 windows to check the quality, my ability to measure accurately and the company's ability to build to my measurements. Jeff, the salesman I dealt with was attentive without being overwhelming and the first order was delivered in about 4 weeks. The windows were exactly what I was looking for and fitting them was a breeze. I followed up with another order for the remaining 13 windows in my porch and again, they arrived quickly, were of great quality, exactly to size and easy to fit. Looking forward to see how they last their first winter."

"Job was completed on time, price was right, cleaned up after job. Easy communication with owner I might add. Overall the job done was wonderul, could not ask for a better contractor in this area. A++"

"Everything went perfectly. Al Cleaver came out, with a good knowledge of what color our existing floor is, and provided us several alternatives/choices that would match. We had seen three previous flooring stores, and somehow nothing seemed to work out. We put down our deposit, and arranged for the wood to be delivered and acclimated in our home prior to installation. Every appointment was kept, on time, and communication was excellent. They did a superior job installing and within the timeframe we were told. Any mess was kept to a minimum, and cleaned up. Highly recommend this company. I have recommended this company to my neighbor and realtor."

"We just finished a spectacular custom home project in McLean, VA and we are so very grateful to Seth Ballard and his team! If you are considering hiring his firm, look no further. There can be no better architect in the DC/VA/MD area – and his pricing is more than fair. We first picked Seth because we loved his architectural style and heard that he had a reputation for ensuring that his plans are executed with impeccable precision and attention to quality. Also, his references were stellar….without exception, his former clients offered glowing praise for his talent, diligence, and follow-through. And now that we are former clients, we understand why. We always knew we were going to have a gem of a home with Seth at the helm. What we did not fully appreciate at the beginning was his proven ability to help us STAY ON BUDGET and his deep bench of connections with first-rate contractors and subcontractors who were prepared to bend over backward to meet Seth’s exacting standards. Here are just a few highlights from our experience: CONCEPT PHASE: During the initial meetings at our home, Seth went the extra mile to learn all about our lifestyle, future needs, architectural likes/dislikes, and budget. During this stage of the process, he would effortlessly make freehand drawings to help us visualize potential styles and layouts. We ultimately elected to go with a craftsman design, with lots of wood features inside and out. PICKING THE RIGHT PROPERTY: Seth joined us for car rides through the local neighborhoods, helping us to scout out the property that was best suited for our construction plans – free of any potential HOA or permitting snafus. DESIGN: With Seth’s guidance, we iterated on different design options. The design phase was high-tech and highly visual. Lots of 2D and 3D elevations, plus 360-degree videos. At each step, Seth clearly identified the estimated construction cost, and we would make decisions about what to dial-up and what to dial-down. For example, we elected to go with a cheaper asphalt roof (rather than slate), but with a more premium window. There were literally dozens of choices like that, and Seth did a superb job of helping us to make the right trade-offs and to “value engineer” the house. PICKING THE RIGHT CONTRACTOR AND SUBS: One of the things that distinguishes Seth from the competition is that he works closely with a handful of contractors and subcontractors who have already been “pre-screened” for excellence. Seth connected us with a general contractor who was not only honest and diligent, but whose carpentry was truly “artisan grade.” Seth also drew upon a stable of outstanding subcontractors – in areas such as HVAC/plumbing, electrical/lighting, structural engineering, cabinetry, tile, drywall/paint, countertops, hardwood flooring, landscaping, etc. It was perfectly clear that these subs were striving to deliver the highest quality and exemplary service. Why? Because Seth was an important source of repeat business for them. This made them extremely responsive. BUDGETING: Seth developed detailed spreadsheets estimating costs for every aspect of the project, as well as options for “enhancements.” Once we made our choices, he was instrumental in securing a FLAT FEE CONTRACT with the builder (inclusive of subs) for everything we wanted. To provide even more control over the cost, the agreement specified that certain items would be “owner provided, contractor installed.” This meant that, regardless of whether we bought pricey appliances or tile or flooring, it would have no impact of the builder’s fees. To his credit, Seth’s estimates were quite accurate, and the project stayed on budget. ARCHITECT FEES: We negotiated a flat fee for Seth’s architectural services, and got way more than we bargained for. We had no idea Seth would stay so engaged throughout the project -- micromanaging every detail, and even offering interior design suggestions (e.g., stains and paints, cabinet and window designs, furniture layouts, etc.). It became clear that, regardless of how much we had agreed to pay in fees, Seth was “all in,” and was committed to ensuring that the end result was perfection. To be sure, in any large construction project, there will be some hiccups. But this was yet another area where Seth shined. Rather than being indifferent, or pointing the finger at those who were actually at fault, he would step up to “own the problem” and take charge until the issue was resolved. In one such case, he developed a design tweak that saved us money and produced a more beautiful result in the process. We never had to stress too much, because we knew Seth was 100% engaged and we could trust that the final work product would be a treasure of a home. One final thought. While Seth’s tremendous talent is obviously perfect for large custom projects, we have no doubt that he can deliver outstanding value for smaller home renovations too. When we did kitchen/bath renovations in our prior home, we naively thought that a “design-and-build” firm would deliver the best solution. With the benefit of hindsight, we could have done so much better hiring Seth as the independent architect and separately hiring a builder who would be accountable to the architect. The result would have been better quality construction, a better value, and far less stress. So whether you are about to embark on a modest remodel or getting ready to “dream big” with a new custom home, look no further than Ballard Mensua Architecture."

"Having lived in my house for 25 years, I knew exactly what I wanted. I had plans drawn up by an independent architect. Rick had a few <br /> good suggestions to add to the plans. We had 4 separate bids on our project. Rick's bid was not the most expensive nor the cheapest. I chose Rick because I felt that he really listened to me and that I could work with him the best. Things started on time but we had a bit of a delay due to weather and the framers he uses being behind on other projects. Once the framing was complete things moved much more timely. This was about a 6 month project all total. Rick's subs were all extremely good at what they do and were all very professional. He has a fantastic team from the foundation to the finishers. There were some days that were down days with no work going on but they were few. Sometimes we had to wait for inspections or at the end for the wood flooring to adapt to the humidity. Work was completed exactly to the contract, no hidden or extra costs without an addendum to the contract being written for a specific dollar amount and signed by both parties. Overall we are extremely pleased with our new space. People come in and are in awe of what we have had done. Jaws literally drop. There were a couple things that needed fixing after the house was completed and Rick immediately sent someone over to do the repairs. They were completed satisfactorily and in a timely manner. I have highly recommended Rick to friends and to potential clients that he has sent to review work he and his team have completed. I will use Freedom Works, Inc. in the future for any home improvements I need done and will continue to recommend Rick and his team. <br /> <br />"

"Excellent workmanship and attention to detail."

"We had many contractors out to the house to give us an estimate. Nick from Improvement Zone was the most professional in his interaction and follow up with us. He answered all of our questions promptly. He was the only contractor to supply his insurance information and to assure us that he would directly supervise all the work done on our house. All of the workers were extremely courteous and professional. They always cleaned up after each day of work. I had a structural engineer come out to the house to assure me that the work was done correctly, and he praised all the work that had been done."

"Amazing service,product and people. They showed up right on time, replaced large screens on the ocean front deck using screening appropriate for the salt air, replaced the screens on our porch doors that had been blown out when Sandy came through. All this was done on site in one day. Fabulous operation. <br />"