Get matched with top bathroom remodel pros in Brandywine, MD

"Very good quality and professional!"

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"I highly recommend Five Star Bath Solutions. They are first class, outstanding company that did wonderful job for me. The quality of their work was excellent, and their price was excellent. I did a major master bathroom upgrade (completely new shower, new soaking tub, new Wayne's coating). I got quotes from several competitors and Five Star Baths had by far the best design solution, the best materials (their Sentrel product had a far better look and feel than their competitor's acrylic), and a surprisingly lower cost. I was the most impressed with the quality of people I worked with from the sales person (Patrick), to the owner (Rob), to the designer/installer (Bo), to the office manager (Brittni). They were all very skilled, very experienced professionals, and wonderful to work with. I had tough schedule, and they went out of their way to accommodate me and get the work done on time. They are a great company with lots of depth. They exceeded my expectations in every area. "

"Great work. Effective communicator. Quick and EFFICIENT. Personable and made me feel comfortable with the headache (for me) of a project. "

"No show! Poor communication! I found them on Angi and request a quote for a small project. They contacted me and scheduled a site visit for Friday morning, they confirmed the appointment with two separate text messages. I took off work on Friday and they never showed up, they never called, they never texted. After the appointment window, they never answered their phones even during normal business hours."

"I hired this contractor to level my basement floor, install a backup sump pump, and add a laundry sink. The basement looks better, but had significant problems. THE GOOD:The laundry sink and sump pump work properly alongside the existing drain. THE CONCERNS:The sump pump was initially installed incorrectly, removing the drain. I was told both couldn't fit due to equipment size. Only after speaking with the owner was a solution found.The floor leveling fell short. The self-leveler had grey and white patches. When I raised concerns, I was told this was normal and it doesn't come in colors,contradicting my research. Since I didn't discuss coloring upfront, I paid an additional $850 for epoxy paint. Even after painting, the floor remained uneven with noticeable depressions. The door was left unlocked with keys inside rather than in the lockbox. BOTTOM LINE:The basement is improved but not level as promised. Be very specific about expectations upfront and be prepared to push back on issues"

"AES Builder & Home Improvements Inc. was absolutely amazing to work with from start to finish! They remodeled our original kitchen, and the results are beyond beautiful. From our very first meeting to the day we spent picking out custom design materials, the entire process was organized, collaborative, and enjoyable. Their coordination and communication throughout the renovation were top-notch! Every contractor who came into our home was professional, respectful, and genuinely cared about their work. They answered all of our questions and kept us informed every step of the way, even when there were small delays. The quality of the craftsmanship truly shows, and our new custom kitchen makes me smile every single time I walk in to cook. We couldn?t be happier with how everything turned out. If you?re considering a remodel, I can?t recommend AES Builder & Home Improvements enough! Thank you to Stephen, Shawna and the entire AES team!"

"S&J is a great company to work with. We hired them to install ceiling fans. The technicians were polite, professional and kind. We highly recommend this company."