Get matched with top hardware, latches & tracks (door) repairers or replacers in Brazoria, TX

"Fast response. Very presentable. Reasonable."

"I called on March 2nd about 6:30 in the evening for an emergency call to reset the garage door because a roller had come off. The guy arrived about 9:50 p.m.  It took him less than 30 minutes which was great.  He told me they needed to come back to complete the job to replace all the rollers and we agreed that Saturday was best and he would let the dispatcher know.  No one contacted me for that Saturday appointment.  I waited a few days and then forgot about it because I was going out of town.  When I got back in town a week later, I called and was given an appointment for 9:00 a.m. on the 17th.  The person setting the appointment told me it was a firm appointment time.   Due to my work schedule, I had a friend come over to my house to give the repairman access to the garage. The repairman didn't show up until NOON.  I called to complain to a manager at the company but was put on hold for so long that I hung up.  I never spoke to a manager.  The cost for this job was $400 which I paid the night of the emergency repair.  I paid by check.  Had I known what the service would be like, I would have paid by credit card so I could contest the charge and the service.  I will not be using this company again.  The work product is good but the punctuality and professionalism for the price speaks volumes. Hence, the poor marks."

"Mark arrived inspected the house and wrote something in a notebook then told me he would send me an estimate in a day or so. A week went by no estimate, no communication so I called him only for him to say he would get it to me that evening. I wait another 3 days and still no estimate. If this is how he communicates for just an estimate I can imagine how he would be on the job. A professional courtesy would've been just to say I cannot give you an estimate or am not willing to do the job either way I wouldve respected that instead of lying or stringing a potential customer along. I will not do business or recommend him to anyone."

"I was nervous because the 65 inch tv was very heavy and only one person came to provide the service but luckily my son was there to help or I would have had to cancel"

"We contracted for this work in June 2014.  At the time, HRR Services was doing other work on our home, and Phillip (the manager) encouraged my husband to use HRR for the A/C replacement.  We were told that the replacement would be in after a week, two weeks at the most.  Because we were assured a quick installation and were told that the installation would not interfere with the other work going on at the house, we agreed.  We went through almost all of July, over a month, before the new unit was installed.  And this happened only after I followed up multiple times with Phillip.  Phillip first told me that his installer was busy, and then wasn't returning phone calls.  Phillip ended up using one of his crew members to install the unit.  Though the installation went smoothly, it took away from time that the crew could have been spending on the other repairs to the house. And after the unit was installed it needed repairs.  Those were addressed promptly after we notified HRR.
HRR would receive a better rating overall if not for the significant delay in installation and the unreliability of its outside AC installer.  We did like the crew member (Marcus) who ended up performing the installation."

"I am so happy with the work, the neighbors asked for his number. They were clean, on time, and do great work.
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"Ed did an AMAZING job of helping me fix my garage door. Long story, but as a single mom, I was literally in fear that I wouldn’t be able to get my car out or to take my kids to school. He showed up immediately. He worked hard to not only fix the problem, but help me upgrade my programming. He was helpful, efficient very nice. I would highly recommend!"

"Marc arrived on time & repaired our glass shower door quickly. He is a great handy man! We look forward to using him for all our quick fixes. Thanks again!"

"Squeaks did a great job on our windows, very professional and a great price!"

"Justin was great to work with. He went above and beyond making sure all of my questions and how I wanted my fence to look like. He did an amazing job and I couldn’t be more pleased with the outcome. Im definitely going to use his services on my next project and future ones to come. As a woman it can be hard finding someone whos trustworthy and dependable. I can assure you Justin is just that."