Get matched with top carpet installers in Bridgeport, AL

"1st Class Flooring has completed four hard wood projects, including refinishing, installation, grand stair way, and repair, for us and we have been completely satisfied with the timely completion and quality of work. We have recommended to several friends and my sister-in-law which all have been completely satisfied. Tony and his crew are extremely professional and committed to provide the highest quality product. The rating of A is not high enough for 1st Class Flooring, they are an A++ contractor."

"I needed a few areas cleaned and some traffic areas in other rooms cleaned as well as a stairway.  Carpet had been cleaned a couple of years ago and was still very clean except in these few areas.  Advanced had an Angie's List special and a schedule opening immediately as I needed it.  I negotiated to get the few traffic areas cleaned without cleaning the whole rooms and causing me to have an excessively large bill.  When technician arrived I discussed the areas with him to ensure the negotiation was reasonable.  He agreed and began work.  Very nice young man, friendly, and careful to put guards around corners so hose wouldn't damage my freshly painted walls, doors, and trim.  He immediately had problems with the brand new truck-mounted machine not generating the steam/hot water properly.  He called the owner who came right over and found a blown fuse.  A quick trip to the hardware store a mile away and they had everything working properly.  Did a great job except for one area where there were some small ground-in stains.  He had pre-treated these areas but the stains didn't come out and were visible the next day as the carpet dried.  I had some aerosol carpet cleaner that I sprayed and rubbed that got most of the stain out; followed up with dish detergent and scrubbing that got them out the rest of the way..  Gave a B mark for quality just because they didn't make a follow-up call to find out how things turned out.  Stuff happens, I would not mark down their score for their new equipment issues.  It didn't cause me any problem for additional time that day.  They called for support who immediately drove to my house and debugged and repaired the broken equipment.  Extra credit for going the extra mile to get my job done without needing to reschedule (which wold have been a problem). <br />"

"No problems in carpet selection or installation. We purchase carpet and vinyl from them on a regular basis and never have had a problem with either the quality of the carpet or installation. We purchase rental quality meaning that we know we will have to replace every 4-5 years."

"Tom's carpet did an excellent job putting in hardwood floors throughout my mother's house replacing carpet and some old hardwood. Will was excellent to work with and it was very helpful in selecting color and particular floor. Their installation crew was excellent finished in a timely manner left everything in a neat condition. Would highly recommend Tom's to anyone."

"These guys have the widest selection of carpet I've ever seen, across multiple manufacturers. And the discount was substantial enough to make it worth the trip, around 30-40% vs. quotes from local flooring companies, even after considering shipping costs (which were less than I expected). There was a bit of a snafu with the delivery of the carpet, as we needed it to arrive by a set date so our installer (a 3rd party) could install the carpet before we moved into the house. We were in danger of not receiving the carpet in time, but they acknowledged the timing issue was their mistake and as a result authorized a rush next-day delivery without charging us anything extra for shipping so it all worked out."

"It was great, came in and was finished very fast. Well worth our time and money. I would recommend Chastine Floor Covering to anyone looking for any kind of carpet or flooring needs. Very professional and fast."

"The only problem is that they hung the rug to dry folded in the middle. This causes it, to not lay flat. Kind of a pain in the butt <br />"

"Fantastic. i expected I would have to replace the carpet in 2 rooms and he was able to save it."

"Great selection of carpet, wood, and vinyl with many price and quality options to choose from. Informed sales persons willing to spend time to answer questions. Installers are perfectionist. Ask about the meaning of their name as it discloses the history of their competitive pricing."

"It was a good experience. He was a very pleasant man. We have to wait to see how it turns out. The initial interview went well."