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"Amazing company service was amazing counters were done and in within a week after getting quote very informative of everything going on in the process. They were great to work with. Thank you for new backsplash and counters they look amazing"

"Scam basically this was a 24 -48 emergency window repair it’s 3 weeks later and I’m without two windows in the bitter cold and I’ve paid in full"

"I will start by saying that every single person who worked on our bathroom, from the team that did the demo to the people who did finishing touches, was so nice and kept everything as clean as they possibly could. You hear horror stories about renovations and this is definitely not that but I will say I do not believe I got what I paid well above average for - less stress and more attention to detail. I thought having a designer and a project manager would make the whole process less stressful. Even with the significant sum I paid for the designer, things were overlooked and decisions ended up being made on the fly, without consulting me. The big ones were 1) installing a custom shelf that was significantly too small for the space and filling the large gap with caulk instead of just admitting the measurements were off and they needed to order a new shelf. They did ultimately replace and reinstall the shelf at my request. After months of waiting for the new shelf to be installed, there is still a big gap but it’s in the back and I just want to this to be over so I’m not asking for it to be fixed. 2) The spacing of the tiles in one area of the bathroom required some problem solving because they didn’t fit evenly along the wall. The way it was done initially looked sloppy. They were willing to redo it but this required me to purchase more materials. I wish I had been consulted before they were installed. Within 2 months of installation, the grout in our shower cracked. When they came to replace the shelf that they installed even though it was too small, they agreed to fix the grout in the shower. When we got home, we realized the spots where the grout was touched up were done with a totally different grout - one that is not seen anywhere else in our bathroom. This was definitely an odd choice/oversight but mistakes happen… but then when we told the project manager this happened and it needed to be fixed, he told us that the guy just used the grout we gave him! First of all, we did not give this man any grout. Second of all, we are not the professionals here so if this man saw that the grout he thought he was supposed to be using was a completely different color (definitely not mistakable for the grout in our shower) why would he, a professional, not come to us and ask us to confirm that we actually wanted him to use that grout? While the lack of attention to detail and the poor planning bothered me throughout the process, this refusal to take accountability and instinct to blame us for something that we should not and could not be responsible for is what pushed me to leave this review. Lastly, the grout on the walls is a different color than the floor but some of the wall grout color got on the floor in the areas where the floor and wall meet. I thought this would be resolved by the cleaners if they scrubbed it hard enough but they just left and it’s still there. The cleaners also only cleaned the bathroom, not the two connecting bedrooms that were also coated in dust throughout this process like I would have expected."

"John was great to work with. He was very prompt, responsive, and easy to communicate with. The project was done on time and without any issues, and Plymouth had fair and reasonable pricing. I would definitely use them again!"

"I cannot say enough about Sam and his team. They made our dream house a reality. They truly care about and take pride in the work they do. Communication was excellent from everyone on the team. Our project was done on time and on budget. We are so thankful to have found Nelson General Contractor and would highly recommend"

"Went great and great follow up"

"I recently had the pleasure of working with M&K Renovations to transform my basement into a home theater and bar, and I couldn't be happier with the results. From the first consultation to the final touches, the entire process was seamless and efficient. I would like to start by recognizing Nick on the sales team for his exceptional service. Right from the initial meeting, Nick displayed a deep understanding of my vision for the basement transformation. He took the time to listen to my ideas and provided valuable insights and suggestions to enhance the project. His expertise and attention to detail truly helped bring my vision to life. Not top mention, the proposal was clear, concise and transparent, all which I value when it comes time to sign a contract. Once the project was underway, Chris, the project manager, took the reins and ensured everything ran smoothly. Chris's exceptional project management skills were evident throughout the entire process. He was always available to address any concerns or questions I had, and he consistently communicated updates on the progress. His meticulous planning and organization ensured that the project was completed within the agreed-upon timeframe. I wholeheartedly recommend M&K Renovations to anyone looking to undertake a home improvement project. Their exceptional team will ensure an extraordinary experience from start to finish. Whether it's a basement renovation or any other residential project, this company's commitment to excellence and customer satisfaction sets them apart."

"We had a great experience with Ken. We had two closets just off the kitchen converted, one into a coffee station and the other as a "business" area, as well as adding cabinetry in our laundry room and replaced wire shelving in the pantry with wood shelves. Ken was great with communicating and making sure that we were happy with the work as it progressed as well as being very punctual."

"Bad Experience. Bait and Switched us. Told us the no more than cost of our removal verbally and then said he needed $4k to do the design with us and get final firm contract after that. I told him I was skeptical giving him $4k and then have him come back with contract stating it would cost a big percent more. He assured me “he is not that kind of guy”. Then after the design and a smaller scope he wanted to charge us 30% more. Took our money and we now have to start over with a new contractor."

"I went with Encore because of the steady 5 star reviews. WOW! What an amazing professional, and what a pleasure to work with. I will only use Encore moving forward. Highly recommended!"