Get matched with top fridge, freezer or ice maker repair or service pros in Brinson, GA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

Rogan’s Pro Appliance Repair is a local family owned and operated appliance repair business servicing Jackson County, FL and surrounding areas such as Tallahassee, Panama City & Dothan, AL. Honest & reliable appliance repair. Service you can rely on. Call/Text today!

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Called about a problem with my unit's fan not coming on when it's supposed to, (not about any fan vibration) that's important later. The tech showed up and recomend I change the fan motor to a universal one so I agreed. After a bit he informed me he couldn't get the old fan blades off all the way so he was reinstalling the fan motor and would have the office check on a replacement. I was told by the tech that the unit was fine to use in the meantime. After being quoted a extremely large price for new fan blades along with the new universal motor I decided not to invest over a grand into a unit I plan on replacing soon anyways since just turning the unit off for a few minutes then turning it back on seemed to start the fan back on anyways. However, here comes the part about the vibration. 2 days after the tech reinstalled the fan it started a vibration and ultimately destroyed the blades on the fan along with my unit. As the tech couldn't get the blades off the motor, it seems he couldn't get them all the way back on either causing the vibration and ultimate failure of my unit. I called and spoke with the office manager. She told me the tech said that the fan motor was vibrating before he removed it. I assure you it was not. So basically I paid money for this company to destroy what was left of my unit. No responsibility was taken or offered. I started with an ac the worked fone the majority of the time only to have a busted up unit 2 days after a vist from this company. Please save your money and go with someone else. This company will screw you over. I will not be replacing my unit with them!"

"He said the damper on my Fridge needed to be replaced and said it would be $515.00 and that he'd be back in three days. Obviously playing me. That cost me $60.00 for ten minutes. The part is $102.00 retail. The install is nothing. Watch a few videos, nothing. The door had a rip in the rubber. He saw it, didn't even address it. I said I would have to think about it. He asked for his $60.00. They can make a nice living doing these quotes. He would have been laughing with all his buddies had I agreed."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

Cook's Home Appliance Service

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"