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"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"The technician got the job done"

"Got the kitchen of my dreams with unbeatable reliability and dedication from everyone on the B&B team! From the very first estimate, all pricing and process was transparent and thorough. You can tell B&B are the experts. They had so many projects to look through for inspiration, functionality, and design—it was easy to trust them with such an important part of my home: the kitchen. Organized, trustworthy, and friendly, I can't say enough good things about the owners and the guys who were working in my home. If I could give 10 stars, I would! Can't wait to remodel my bathrooms with them next."

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"I wouldn’t be writing this Review if one thing would have happened, TALK TO ME. Don’t place the answering service in the position of telling a Customer that the Supervisor has left for the day at 2.45p on a Thursday. Especially when the Horizon repairman had just fried our whole cooling system, including the thermostat!! What started with a bad fan motor in a new AC system that was only 3.5 years old in a $10,000 system, for which we had waited 4 days for the new motor to be installed. Add to that the fact that the repairman told me he would be at our home at 8.30a and didn’t arrive until 11.30a - after having to use a vacation day to wait at home for them to arrive. Then telling me this will be ‘quick’ all I have to do is switch out the motor by mounting it and plugging in the new one. Hours went by, nothing. He comes in to test the thermostat and it is non-responsive. He tells me to get new batteries, which I did. Then asks me, “these are new?” To which I say, ‘of course’ - you watched me take them out of the box. Then he goes out to his truck for the next 1.5hrs, supposedly speaks with his Supervisor and comes in and tells me that he has fried the system. I reply by saying I will be calling a senior person to speak with them. Called 4 times and never spoke with anyone. Each time I waited on hold for an extended period of time. Each time, I was then told by the answering service that someone would call and never did. Then at 2.45p I am told “everyone has left for the day” and no one would be calling. This was a Thursday, I had been home all day and no one would speak with me. We remain without an AC system, no plan, no calls - - nothing!!! If I could rate them a ZERO, I would,"

"Overestimated the time to complete an 9 hr job by scheduling a 16 hr window (2 guys x 8 hrs) and charged for 16 hrs regardless. I'd imagine they did the same for the materials, 60 feet of duct needed but they quoted 200. Got the job done, but probably twice the price of what it should have been."

"He fixed my dryer the next day after my request. Very friendly, courteous and completed the job efficiently."

"Great! Joe was very responsive, we sent him the pictures and described the plumbing issues we were having. He was able to provide us the estimate quote and came out to fix the issue within 1 day. No more leakage."

"We had a great experience with Ken. We had two closets just off the kitchen converted, one into a coffee station and the other as a "business" area, as well as adding cabinetry in our laundry room and replaced wire shelving in the pantry with wood shelves. Ken was great with communicating and making sure that we were happy with the work as it progressed as well as being very punctual."

"Wally came out and took measurements, and prepared an estimate for us. The price was fair, so we agreed to the contract. There was a minor scheduling hiccup, but it was made right. Wally's crew was professional and efficient. The work was well done, and I couldn't be happier. I would gladly contact Wally & his team for future projects. Highly professional, good prices, great work!!!"