Get matched with top wood flooring refinish pros in Browns Mills, NJ

"I would definitely recommend Grayscale. flooring. They did a phenomenal job on my floors and staircase. Communication could have been a little better but everything came out amazing."

"Not a reliable contractor, his work is sloppy, sloppy painting. He was supposed to come back and do some touch ups which where never done. Terrible customer service."

"It looked like new after they weaved in the pieces of wood, and then they sanded it down to a blonde color, and stained it a light walnut... We went with the satin finish because I think floors look terrible with high glass, and it looks absolutely brand new... The guys were amazing to work with.... And yes if I do the upstairs bedrooms with the hardwood floors, I am definitely calling them back. I'm teetering with the fact of putting carpet upstairs in the bedrooms but we'll see if I keep the hardwood, the floors are not in great shape look wise, so in the event I don't carpet...I'm 100% calling them back ... they were very reasonable with their pricing as well, and they were on time.... And finished in a very timely fashion...they were also very helpful moving stuff around for us....."

"Rodrigo was quick to respond. Answered all my questions. Was polite, quick, gave tips for during the process and also after. Was very clean, respectable, on time and my floors look like they were first installed. Highly recommend "

"Excellent Service! Highly recommend!"

"Strongly recommend - Patrick was incredible in helping select the right stain and poly. There was very minimal dust because they worked so clean. The end result is spectacular."

"Jack responded promptly to my inquiry. When I had to postpone my install due to a family health issue, Jack & Andrea were accommodating and the job was done later. The two installers answered my questions, listened to what I wanted, and did a quality job. And...the total cost was less than another estimate I got."

www.dustlesshardwoodfloors.com\n\nClean from Start to Finish\n\nWe have three office employees - Donna, Teri and Becky, and two on our crew - Brian, the companies owner, and Dave. A small team means personalized service, and the ability to work directly with the companies owner every step of the way.

"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "

"*Many major issues with the work completed. *A lot of sloppy work , indifferent workers *The sub flooring was not installed or not properly installed causing adjoining room floors to be different levels than the newly installed floor. The previous flooring was level with all rooms throughout the 1st floor. *There are 3 significant "bumps" in flooring as the sub flooring was not installed or properly installed. Standard industry practice ;of leveling out bumps was not followed. SEE HOME DEPOT Instructions. *Contractor would not fix floor and simply installed high sills which are a tripping hazard in the same doorways for we had widened by contractor since we are over 70 with limited mobility, *Damaged stairs when removing old materials *Charged for services not done and for materials not used *Did not replace 60 year old sink/toilet shut-off valves when "modernizing bathrooms. *Water lines installed by contractor broke two times. *Work failed Building Inspection and contractor indicated he would not fix issues, he said "he was moving on". *Anderson windows installed were the wrong size ;54" instead of the 48" as other existing windows in house. *Four new doors were installed and one is different than the other 3. Two facing doors at end of hall do not match each other. *Tile work in new bathroom is not fully level and spacing of grout work is inconsistent. Contractor did try to correct but still a problem."