
Serving Burnet, TX and surrounding areas
Approved
In business since 2010
Free estimates
Warranties offered
"Lots of room for improvement. There was lot of communication issues from the get go. I had to call each time during the process to get schedules etc. As a customer who is paying $1200 (half of it upfront) one would expect the company to be more responsible in their communication. We needed a fence installed for overall protection but especially something that would keep snakes away as our house backs into the green belt. Well, the company guys came and installed "a fence". There was no communication on what the fence material would be except the fact that its called a "snake fence" because it has very small openings to prevent the snakes from getting through it. I was repeatedly told that it will only deter snakes and is not a 100% guarantee and that the snakes could still jump over. I totally get that disclaimers are needed for any job but the repetitions made me nervous. Unfortunately, it did not surprise me to find out after the fact (and was never told to me anywhere along the process) that the fence was not metal. Responding to my call enquiring about the material, I was informed that it was polypropylene. After inspection, I am assuming, this can be easily bitten/chewed off by rodents and therefore will then allow the snakes to come in. Also, although it is secured by ties on the main fence, it seemed like it is just buried under a small depth of soil in the ground and could come off easily for eg after a heavy rainfall. I can see how this fence makes sense on a chicken coup or around a cage etc, but to install this on a main back fence without any metal reinforcement feels like I got cheated. Although the installation etc was OK the final product was unsatisfactory. Despite being repeatedly given disclaimers about this being not a 100% guarantee against snakes, not on a single occasion were we told that this would not be metal mesh/fence. If we knew this we would not have paid all this money. Not to mention that I had to also pay some one else to clear 2 feet of ground surface on the other side of my backyard so that the guys could install the fence. I will now have to spend more money to secure their fence (with some metal reinforcements) which was meant to secure us in the first place."





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